Staff Software Engineer

TitanSan Francisco, CA
5d

About The Position

As a Staff Software Engineer at Titan, you’ll play a pivotal role in shaping the future of AI-powered IT service delivery. You’ll work across the stack to build intuitive, high-impact products that blend human expertise with autonomous AI agents, transforming how managed service providers (MSPs) operate. This is an opportunity to join an early-stage team, have meaningful product ownership, and help define the engineering culture as we scale.

Requirements

  • 4+ years of software engineering experience, with expertise in building and scaling web services.
  • Strong proficiency in Python, Node.js, or Go, with experience in cloud-based architectures (AWS, GCP, or Azure).
  • Familiarity with AI/ML-driven systems or real-time data processing is a plus.
  • User-focused builder - you care deeply about the customer experience and sweat the details.
  • Startup mindset - comfortable with ambiguity, eager to take ownership, and ship quickly.

Nice To Haves

  • Experience integrating LLMs, AI-powered automation, or observability tools is a plus, but not required.

Responsibilities

  • Design, build, and maintain scalable backend systems that power AI-driven automation.
  • Develop APIs and services that integrate AI models into customer-facing applications.
  • Collaborate with AI and frontend engineers to integrate our AI-powered platform into customer-facing tools.
  • Drive technical decisions around system architecture, scalability, and best practices as we scale.
  • Ship fast and iterate, balancing speed with quality in a fast-paced, startup environment.
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