Staff Software Engineer

CommScope • Sunnyvale, CA

153d • $182,000 - $240,000 • Hybrid

About The Position

RUCKUS Networks builds and delivers purpose-driven networks that perform in the tough, unique environments of the industries we serve. Ruckus Networks, a CommScope BU, is seeking an Escalation Engineer who is passionate about making pioneer smart Wi-Fi products. These products enable carriers and enterprises to stay ahead of the exploding demand for high-bandwidth applications and services. The role involves support and development of Ruckus products, including WiFi Access Point (AP), Controller (premise and cloud), and Ruckus analytic tools.

Requirements

• Master's or bachelor's degree in computer science, Electrical Engineering, or a related field.
• 3 to 10 years in software engineering with a strong track record of code development on network devices.
• Proficiency in C, C++, Python, Java.
• Deep expertise in IP networking, routing protocols.
• Strong WiFi background is a plus.
• Strong debug capability and troubleshooting scale in L2/L3 network.

Responsibilities

• Interact with support team to live debug and troubleshoot customer field issues and recover customer network promptly.
• Independently reproduce customer network issues in the lab and isolate the root cause from the lab reproduction.
• Commit code in the active branches, verify the fix in the lab and deliver patch solutions to customer.
• Develop customer requested features to meet customer requirement and use cases.

Benefits

• Medical, dental, and vision plans
• Life and accidental death insurance
• 401(k) plan
• Participation in the Company's Incentive Plan
• Eleven paid holidays in a full calendar year
• Two weeks of paid vacation (prorated based on start date)
• Other leave options

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Computer and Electronic Product Manufacturing
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees