RUCKUS Networks builds and delivers purpose-driven networks that perform in the tough, unique environments of the industries we serve. Ruckus Networks, a CommScope BU, is seeking an Escalation Engineer who is passionate about making pioneer smart Wi-Fi products. These products enable carriers and enterprises to stay ahead of the exploding demand for high-bandwidth applications and services. The role involves support and development of Ruckus products, including WiFi Access Point (AP), Controller (premise and cloud), and Ruckus analytic tools.