GM-posted 12 days ago
Full-time • Mid Level
Hybrid • Austin, TX
5,001-10,000 employees

The Software Engineering Site Reliability Engineer is responsible for ensuring the reliability, scalability, and performance of software systems. Their job profile includes: Monitoring the performance and availability of software systems, identifying and resolving issues, and implementing proactive measures to prevent future incidents. Developing and maintaining automation tools and infrastructure to streamline software deployment, configuration management, and system monitoring. Analyzing system performance, identifying bottlenecks, and implementing optimizations to improve the efficiency and scalability of software systems. Responding to incidents, conducting root cause analysis, and implementing corrective actions to prevent similar incidents in the future. Collaborating with software development teams to ensure that reliability and scalability considerations are incorporated into the software design and implementation. Identifying opportunities for process improvement, implementing best practices, and driving initiatives to enhance the reliability and performance of software systems.

  • Monitoring the performance and availability of software systems
  • Identifying and resolving issues
  • Implementing proactive measures to prevent future incidents
  • Developing and maintaining automation tools and infrastructure to streamline software deployment, configuration management, and system monitoring
  • Analyzing system performance, identifying bottlenecks, and implementing optimizations to improve the efficiency and scalability of software systems
  • Responding to incidents, conducting root cause analysis, and implementing corrective actions to prevent similar incidents in the future
  • Collaborating with software development teams to ensure that reliability and scalability considerations are incorporated into the software design and implementation
  • Identifying opportunities for process improvement, implementing best practices, and driving initiatives to enhance the reliability and performance of software systems
  • 8+ years of relevant professional experience, with a strong foundation in computer science.
  • Bachelor's degree in Computer Science or a related field, or equivalent work experience.
  • Proficiency in at least one programming language (e.g., Python, Go, Java) and familiarity with multiple language ecosystems.
  • Solid understanding of operating systems, networking, distributed systems, databases, and storage architectures.
  • Deep understanding of how code runs on underlying hardware, including operating systems, algorithms, and data structures.
  • Ability to optimize or troubleshoot code by understanding its execution and the impact on system resources.
  • Proven experience in automating manual processes, building deployment pipelines, or managing configuration systems.
  • Experience handling production incidents, including root cause analysis, mitigation, and working through complex system failures.
  • Strong communication skills, with an ability to explain technical concepts to both engineering and business stakeholders.
  • Commitment to collaborative problem-solving and shared ownership of services.
  • Experience with cloud platforms (AWS, GCP, Azure).
  • Familiarity with container orchestration systems like Kubernetes.
  • A track record of managing or developing distributed systems.
  • Prior experience with Java in production.
  • 8+ years of relevant professional experience, with a strong foundation in computer science.
  • Bachelor's degree in Computer Science or a related field, or equivalent work experience.
  • GM offers a variety of health and wellbeing benefit programs.
  • Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.
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