Staff Software Engineer (Salesforce)

Western Governors University • Phoenix, AZ

3d • $157,000 - $243,400 • Onsite

About The Position

As a Staff Software Engineer (Salesforce) , you’ll lead the evolution of WGU’s Salesforce ecosystem, shaping systems that power our student experience, enrollment processes, and operational excellence. This is a high-impact role where your technical leadership will directly improve the lives of thousands of students.

Requirements

• 10+ years in software development, including 5+ years of hands-on Salesforce engineering experience across multiple clouds and managed packages
• Expertise in Apex, Java, REST APIs, SOQL/SQL, Spring Boot, and integration tools like Mulesoft or Informatica (IICS)
• Experience designing for scalability, reliability, and performance in cloud environments (AWS, GCP, or Azure)
• Proven ability to mentor engineers and lead through influence
• Strong communication and problem-solving skills, with the ability to translate complex technical concepts for varied audiences
• Understanding of Salesforce governor limits, development lifecycle, and best practices for CI/CD, testing, and security
• Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience)

Nice To Haves

• Experience with Salesforce architecture or contact-center integration (CTI, SIP/VoIP, IVRs)
• Salesforce certifications (Platform Developer I/II, JavaScript Developer I)
• Familiarity with higher education or SaaS-based platforms at scale

Responsibilities

• Lead engineering teams to deliver high-quality Salesforce solutions on time and within budget
• Serve as a trusted technical expert across multiple Salesforce domains, guiding 12+ engineers and collaborating with architects, product, and project managers
• Enhance and evolve WGU’s Student Self-Service Enrollment platform, a mission-critical system supporting student access and enrollment
• Design resilient, secure, and scalable Salesforce solutions that integrate with WGU’s cloud ecosystem (AWS, Mulesoft, Informatica)
• Implement modern engineering practices to improve performance, reliability, and maintainability
• Partner with cross-functional teams to build cohesive, future-ready systems
• Mentor engineers through coaching, technical reviews, and thought leadership

Benefits

• medical, dental, vision, telehealth and mental healthcare
• health savings account and flexible spending account
• basic and voluntary life insurance
• disability coverage
• accident, critical illness and hospital indemnity supplemental coverages
• legal and identity theft coverage
• retirement savings plan
• wellbeing program
• discounted WGU tuition
• flexible paid time off for rest and relaxation with no need for accrual
• flexible paid sick time with no need for accrual
• 11 paid holidays
• other paid leaves, including up to 12 weeks of parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees