Staff Software Engineer, Provider Onboarding

ZocDoc, Inc.•New York, NY

61d

About The Position

Your Impact on our Mission Zocdoc's greatest asset is its people - and as a Staff Software Engineer on the Provider Onboarding team, you will play a critical role in shaping how healthcare providers join and thrive on our platform. Your work will directly influence how quickly and seamlessly providers connect with patients, enabling Zocdoc to deliver on its mission of giving power to the patient. You will provide technical leadership and architect scalable solutions that simplify one of healthcare's most complex challenges: onboarding providers efficiently, accurately, and at scale. This role is central to building a next-generation onboarding platform that automates data ingestion, integrates with external systems (EHRs, insurance, and vendor pipelines), and activates providers instantly across multiple booking channels. Your contributions will help transform a manual, people-intensive process into an intelligent, automated system capable of onboarding hundreds of thousands of providers effortlessly-improving provider satisfaction, reducing errors, and strengthening trust in Zocdoc's multi-product ecosystem. To ensure fair consideration, candidates should apply to only one Staff Software Engineer role at Zocdoc. Please avoid submitting multiple applications, as we will review your profile for the most relevant opportunity. You'll enjoy this role if you are… Inspired by the opportunity to positively impact the healthcare experience for millions of customers and providers Passionate about building highly scalable platforms with the latest technologies, and excited about developing new and innovative products Product-driven with a relentless focus on user needs, and excited to partner closely with cross functional teams leading projects beginning from the early ideation phase A fervent champion of engineering fundamentals and enjoy driving adoption of best practices in code health, testing, and maintainability across organizations and teams A leader who mentors and grows teams, cultivates innovation and drives cross-collaboration across multiple teams A believer that diverse and inclusive teams and cultures are non-negotiable An entrepreneur with strong ownership who can thrive in an ambiguous and fast changing environment

Requirements

Successfully shipped code for a complex, user-facing product, with experience working across multiple areas of the technology stack
Demonstrated history of solid and well rounded system design skills
Improved developer productivity, efficiency and velocity by setting up the best practices for coding, testing, deployment and observability
Successfully mentored other engineers in the past and have encouraged your peers to use engineering best practices
Been an effective communicator capable of delving into technical project details and facilitating discussions on technical aspects while also adept at presenting technical solutions at an appropriate level of abstraction for a diverse cross-functional audience, including non-technical stakeholders.
A growth mindset and inspire excellence
8+ years of significant expertise in full-stack development.
Strong understanding of OO Fundamentals.

Nice To Haves

Experience successfully working with a distributed workforce preferred
Experience within AWS environments and a high emphasis on testing is a plus

Responsibilities

Own the technical direction and architecture for Zocdoc's Provider Onboarding platform, ensuring scalability, reliability, and extensibility across products and teams.
Drive Zocdoc's expansion into new and innovative offerings, taking technical ownership from roadmapping and prototyping through execution of 0→1 initiatives that span the company's technology stack.
Analyze and decompose complex product challenges to inform sound, scalable design decisions and guide long-term technical strategy.
Design and build automation frameworks that transform manual onboarding workflows into intelligent, data-driven systems.
Integrate with external data sources and systems (EHRs, insurance partners, and vendor pipelines) to enable frictionless provider activation.
Leverage emerging technologies-such as LLMs and intelligent search-to enrich provider data and scale onboarding intelligently.
Collaborate cross-functionally with Product, Design, Data, and Operations teams to translate business goals into robust technical solutions.
Mentor and elevate engineers through code and design reviews, technical guidance, and by driving best practices in architecture and data quality.
Champion a culture of engineering excellence, leading by example in code quality, performance, and operational ownership.
Continuously improve platform observability and maintainability, ensuring the onboarding experience remains fast, reliable, and transparent for all users.