About The Position

Kentik is looking for an experienced Staff Software Engineer to join our NMS (Network Monitoring System) team. This team is responsible for bringing the deep visibility Kentik is known for into network infrastructure. Our platform ingests trillions of records and serves hundreds of thousands of queries for our users each day. You will help us build support for the thousands of devices in our customers’ networks: from popular off-the-shelf gear to obscure and baffling devices from the dark corners of the networking Twilight Zone. We have built a team of world-class engineers, network experts, and technology thought leaders in a remote-friendly culture from day one. While prior experience in a remote environment is not required, we highly value strong collaboration and communication skills, as well as a high level of independence and autonomy. As a Senior Software Engineer on our NMS team, you will help us build and improve the systems that we use to collect metrics and data from our customers’ devices. Since this is a new role on our team, you will have the opportunity to make it your own and help us define the function as our team grows.

Requirements

  • 6+ years of experience building and maintaining production SaaS software
  • Experience with scripting (we currently use Starlark/Python)
  • Familiarity with strongly-typed languages (we use Go) and data service patterns
  • A strong desire to learn, grow, and take ownership of fixing hard problems

Nice To Haves

  • A knowledge of networking protocols like SNMP and gNMI is a plus

Responsibilities

  • Build support and map data for a huge variety of network devices
  • Perform device support gap analysis for new and prospective customers
  • Help us define configuration schemas that make it easier for our engineers and our customers to get their data into the Kentik Platform
  • Work with other engineers and teams to improve data collection accuracy and strategies
  • Help us build a culture of ownership by proactively identifying and solving problems
  • Collaborate with other software engineers on the NMS team - as well as PM, support, and sales teams

Benefits

  • 100% of premiums are paid by company for health, vision and dental coverage for you and your dependents
  • Additionally, an annual Health Reimbursement Account (HRA) of $3,000 for an individual or $4,500 for a family
  • Paid family & medical leave
  • Open PTO, a quarterly Wellness Day, and a minimum of 10 paid holidays
  • 401(k) retirement account
  • Home office reimbursement
  • Stock options
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