Staff Software Engineer, Menu & POS Platform, Otter - Mountain View
About The Position
Great restaurateurs have always needed passion—for food, for people, and for creating memorable experiences. Today, thriving as a digital restaurateur also means having a passion for technology. At Otter, we believe in the joy of serving others, and we’re on a mission to help restaurants succeed in online food delivery. Thousands of restaurants around the world—from beloved local spots to global brands like Chick-fil-A, Ben & Jerry’s, KFC, and Eataly—trust Otter to power their delivery business. Our platform helps them increase sales, reduce order errors, and eliminate the chaos of managing delivery operations. Our Menu Platform (featured on our tech blog) is the central hub for comprehensive menu management. It streamlines operations, enhances customer experience, and provides a single source of truth for menus across: Online delivery channels (DoorDash, UberEats, Grubhub etc) Point-of-sale (POS) systems (Square, Toast, Clover, NCR etc) Key capabilities include real-time menu updates, channel-specific availability, pricing and tax configuration, ingredients and SKU management, bundling and promotions, A/B testing, and automated syncing between POS and delivery channels. With 99.99% platform availability and 150,000+ restaurants, our platform is a critical infrastructure for restaurants worldwide. As a backend-focused Software Engineer, you will help advance this high-scale, high-impact platform. You will:
Requirements
- Bachelor’s degree in Computer Science or equivalent experience.
- 10 - 15 years of professional software engineering experience.
- Strong background in building scalable, reliable, distributed systems
- Proficiency in Java and modern backend development practices
- Experience maintaining large-scale, high-traffic applications
- Ability to design new systems from scratch and evolve existing architectures.
- Demonstrated track record of meaningful, high-quality contributions.
- Clear communicator capable of partnering with both technical and non-technical stakeholders.
Responsibilities
- Build data-driven features that power dynamic menu operations.
- Contribute to planning and strategy for tools and internal platforms.
- Design, implement, and test backend services using agile practices.
- Collaborate cross-functionally with engineering, product, and support teams.
- Write, debug, and maintain high-quality code across multiple projects.
- Architect scalable systems capable of supporting large, distributed workloads.
- Improve platform reliability, performance, and developer experience.
- Champion innovation and continuously explore new technologies and approaches.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
1-10 employees
