Staff Software Engineer, Full-Stack (PCGS CX)

Collectors•Santa Ana, CA

22d

About The Position

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team. Our services span collectible coins, trading cards, Funko Pops!, video games, event tickets, autographs, and memorabilia. Our subsidiaries include PSA, PCGS, SGC, and Card Ladder. Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 1,900 people across our headquarters in Santa Ana and offices in Jersey City, Tokyo, Shanghai, Hong Kong, Toronto, Guadalajara, Dallas, and Paris. We are looking for a Staff Software Engineer, Full-Stack to provide architectural leadership and hands-on expertise across our PCGS customer experiences platform. Your primary responsibility will be designing, building, and scaling the systems that power how customers interact with PCGS; from submission flows to core coin and banknote data capabilities that unlock new Marketplace features. As a Staff Engineer, you will apply your full-stack expertise to maintain, enhance, and optimize these customer-facing applications and services, focusing on reliability, performance, and usability while tackling complex technical debt and high-impact issues. Beyond hands-on development, you will be expected to drive architectural decisions, shape the long-term technical strategy for PCGS customer experiences, and mentor the team. You are a strong executor who can move critical work forward while also continuously learning, experimenting, and improving how we build. This role is crucial for strategic change, leading complex initiatives that evolve our customer journeys, integrate new capabilities, and guide the modernization of our platform. You will focus on improving and extending the customer experiences that power our PCGS business, helping ensure our technology and experiences are world-class for the next generation of collectors.

Requirements

7+ years of software engineering industry experience building backend software, with exposure to microservices
Experience using Python for production-grade applications
Experience using strongly typed languages (C#, Java, etc) is a plus
Experience architecting systems (service-oriented, event-driven, distributed systems, cloud) as well as hands-on development experience
Experience with client-side frameworks, such as Vue.js, React, or Svelte. Svelte experience preferred.
Data modeling and database design expertise; Postgres and/or SQL Server is a plus
Experience configuring and using DevOps tooling such as Kubernetes, Helm, Terraform, AWS stack
Experience working cross-functionally with Product partners
Possess strong technical, analytical, troubleshooting, and communication skills with the ability to visualize and document processes
Proficient at using appropriate security, documentation, and/or monitoring best practices
Candidates must be authorized to work in the United States.

Responsibilities

Participate across the entire software development lifecycle, taking features from concept to production release
Maintain and extend the current tech stack, centered on a Svelte frontend and Python microservices, while gradually modernizing and supporting legacy systems in .NET C#.
Communicate with Product and other stakeholders to develop business requirements
Collaboratively create solutions with other teams
Troubleshoot software issues and debug a large codebase
Develop and execute unit and integration tests
Contribute to technical documentation to increase maintainability of software assets

Benefits

Health Insurance: All employees are eligible to enroll in Medical, Dental, and Vision
401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals
Vacation: We offer a flexible vacation policy for our employees
Holiday Pay: All employees are eligible for nine company paid holidays
Employee Discounts: Employees receive discounts on select grading services for approved submissions
Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs
Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities
Additional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits.

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