Staff Software Engineer - DevOps

WellSky•Overland Park, KS

1d•Remote

About The Position

The Staff Software Engineer -DevOps is responsible for all stages of the software telemetry lifecycle using a variety of technologies and tools to build impactful software solutions. The scope of this job includes building and optimizing comprehensive observability solutions that prioritize end-user efficiency and experience. Key Responsibilities: Lead the design and architecture of major telemetry systems and services, and ensure software solutions are observable, scalable, reliable, maintainable, and aligned with business needs. Collaborate with solution managers, engineers, data scientists, and other stakeholders to define and prioritize technical requirements that meet client needs and business objectives. Collaborate with teams to ensure sustained quality and reliability of our telemetry solutions, and act as a go-to expert by identifying and resolving complex, high-priority issues in both development and production environments. Actively contribute to telemetry pipeline reviews, provide constructive feedback on design and implementation, and provide technical guidance to other engineers to elevate skills, productivity, and overall effectiveness. Drive innovation by evaluating and implementing new technologies, methodologies, and AI capabilities that improve team efficiency, software performance, and development processes. Ensure telemetry deployments meets functional and performance requirements, advocate for high-quality telemetry practices, and other observability frameworks. Leverage AI tools and platforms as an integral part of daily responsibilities to enhance decision-making, streamline workflows, and drive data-informed outcomes. Perform other job duties as assigned.

Requirements

Bachelor’s degree or relevant work experience
8-12 years of relevant work experience
5+ years of hands-on experience with observability platforms and telemetry systems.
Expertise in Open Telemetry, Datadog, New Relic, Prometheus, or related tools.
Solid understanding of distributed systems, microservices architecture, and traditional infrastructure technologies

Nice To Haves

Healthcare industry experience
Familiarity with AIOps, ML-based anomaly detection, and GenAI systems.
Some programming experience in Python, .Net or Java.
Experience with cloud platforms (AWS, Azure, GCP) and container orchestration (Kubernetes).
Previous New Relic administration experience

Responsibilities

Lead the design and architecture of major telemetry systems and services, and ensure software solutions are observable, scalable, reliable, maintainable, and aligned with business needs.
Collaborate with solution managers, engineers, data scientists, and other stakeholders to define and prioritize technical requirements that meet client needs and business objectives.
Collaborate with teams to ensure sustained quality and reliability of our telemetry solutions, and act as a go-to expert by identifying and resolving complex, high-priority issues in both development and production environments.
Actively contribute to telemetry pipeline reviews, provide constructive feedback on design and implementation, and provide technical guidance to other engineers to elevate skills, productivity, and overall effectiveness.
Drive innovation by evaluating and implementing new technologies, methodologies, and AI capabilities that improve team efficiency, software performance, and development processes.
Ensure telemetry deployments meets functional and performance requirements, advocate for high-quality telemetry practices, and other observability frameworks.
Leverage AI tools and platforms as an integral part of daily responsibilities to enhance decision-making, streamline workflows, and drive data-informed outcomes.
Perform other job duties as assigned.