Staff Software Engineer, Developer Tools

Tesla•Fremont, CA

About The Position

The Engineering Tools team plays a crucial role in managing essential tools critical for developer productivity including GitHub, BitBucket, SVN, and Perforce for version control, as well as Jira, Confluence for project tracking, Polarion for requirements management solution, and Artifactory for storing software artifacts. They also manage Mattermost, a widely used communication platform, to ensure that all developers can collaborate seamlessly, share information effortlessly, and maintain smooth operations. The team also support numerous integrations between these tools, offering tailored solutions to our developer community based on their requirements while ensuring compatibility of the tools with diverse build tools supporting teams in Firmware, Autopilot, Factory Software, Manufacturing and many others. Through these tailored solutions and integrations, the Engineering Tools team facilitates efficient collaboration and productivity across various departments and projects. The Staff Site Reliability Engineer will be responsible for managing and maintaining critical engineering tools like GitHub, Artifactory and Atlassian suite (JIRA, Confluence, Bitbucket, JSM, Fisheye) and Polarion. The ideal candidate will have a strong background in both software engineering and systems administration, with a passion for automating and optimizing processes to ensure the reliability, scalability, and performance of our engineering toolset.

Requirements

Bachelor's Degree in Computer Science, Information Technology, or related field, or equivalent experience
Extensive experience in installation, configuration, development, debugging, support, and upgrades of GitHub Enterprise and Atlassian tools (Jira, Confluence)
Proficient in setting up, managing, and automating Confluence Spaces and permissions
Proficient in setting up, managing, and automating Jira projects
Prior experience with Polarion, including configuring templates, workflows, and permissions; high availability setup preferred
Strong programming and scripting skills in Python, Shell, and Golang, with expertise in automation frameworks like Ansible for administration, monitoring, and custom plug-ins/workflows
Knowledge of containerization technologies (Docker) and orchestration tools (Kubernetes)
Familiarity with monitoring and logging solutions such as Prometheus, Grafana, and Splunk
Experienced in identifying and resolving access/permission-related issues
Ability to quickly identify root causes and resolve critical issues across storage, OS, network, virtualization, and application/database layers

Responsibilities

Design and implement automation solutions for Linux-based infrastructure provisioning, configuration, and monitoring using Infrastructure as Code (IaC) and configuration management
Administer GitHub Enterprise on-premises environments, including organization and repository management, branch protection, GitHub Actions workflows, security policies, and CI/CD integration
Manage JFrog Artifactory on-premises repositories for artifact storage, distribution, lifecycle management, security configurations, access controls, replication, and performance optimization
Support Atlassian application stack (Jira, Confluence, Bitbucket, Fisheye, JSM) on Linux platforms, ensuring high availability, performance tuning, and internal application integration
Administer Polarion on Linux systems, including configuration, OSLC plugin integration, workflows, reports, templates, permissions, and restoration processes
Maintain Linux-based infrastructure for engineering tools, including system hardening, kernel tuning, filesystem management, and enterprise authentication integration
Collaborate on integrations between GitHub, Artifactory, Atlassian tools, and CI/CD pipelines using Linux-based deployment strategies
Monitor system health across Linux infrastructure and cloud environments, with specialized troubleshooting for APIs, storage, network, and application performance
Execute backups, upgrades, and patch management for engineering tools on Linux platforms, maintaining security compliance and system stability
Develop documentation and runbooks, participate in on-call rotations for critical incidents, and conduct performance analysis and capacity planning for all managed systems

Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
Medical plans > plan options with $0 payroll deduction
Family-building, fertility, adoption and surrogacy benefits
Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
Healthcare and Dependent Care Flexible Spending Accounts (FSA)
401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
Company paid Basic Life, AD&D
Short-term and long-term disability insurance (90 day waiting period)
Employee Assistance Program
Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
Back-up childcare and parenting support resources
Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
Weight Loss and Tobacco Cessation Programs
Tesla Babies program
Commuter benefits
Employee discounts and perks program
Expected Compensation $195,200 - $292,800/annual salary + cash and stock awards + benefits Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.