Staff Software Engineer, Developer Experience

Zocdoc

115d • $176,000 - $264,000

About The Position

Zocdoc’s mission is to give power to the patient – and our engineering platform is the backbone that makes that possible. As a Staff Software Engineer on the Developer Experience team, you’ll help empower hundreds of Zocdoc engineers to build, ship, and scale products that transform how millions of patients access healthcare. You’ll design and deliver the next generation of developer tooling, CI/CD systems, and shared services that make development at Zocdoc faster, safer, and more joyful. This is a high-impact role for an engineer who loves improving the developer experience by creating productive workflows that enable engineers to write resilient and secure products, mentoring others, and shaping the future of our engineering culture.

Requirements

• 6+ years of experience as a software engineer building scalable, reliable systems.
• A track record of building and shipping tools and platforms for other developers such as CI/CD pipelines, SDKs, internal libraries, or infrastructure automation that teams love using.
• Strong software design fundamentals and the ability to move fluidly between backend, infrastructure, and tooling domains.
• Proficiency with C#, .NET, GO, AWS, Docker, Infrastructure as Code (IaC), and modern CI/CD systems.
• Focused on developer productivity: strategic thinking about metrics like build times, feedback loops, and deployment velocity.
• Clear communication and the ability to translate complex engineering topics for both technical and non-technical audiences.
• Proven experience mentoring engineers and improving engineering culture and processes.
• A collaborative, growth-oriented approach by seeking out feedback, challenging assumptions, and driving continuous improvement.

Nice To Haves

• Bachelor’s degree in Computer Science, Engineering, or equivalent experience (preferred but not required).

Responsibilities

• Champion the developer experience. Measure and improve productivity, reduce cognitive load, and advocate for better tooling and workflows.
• Design and build core developer platform capabilities from service scaffolding and CI/CD automation to observability and deployment frameworks.
• Code daily in languages like Go, Python, TypeScript, and C#, shipping features that improve speed, reliability, and quality across our entire engineering org.
• Identify friction points and building tools that help teams move faster with confidence with automation.
• Lead technical design and architecture for systems that support thousands of builds, deployments, and releases per week.
• Collaborate closely with product engineers, infrastructure peers, and product managers to align platform capabilities with business priorities.
• Mentor and influence other engineers, share best practices in testing and design, and set a high bar for code quality and maintainability.

Benefits

• Flexible, hybrid work environment at our convenient Soho location
• Unlimited Vacation
• 100% paid employee health benefit options (including medical, dental, and vision)
• Commuter Benefits
• 401(k) with employer funded match
• Corporate wellness programs with Headspace and Peloton
• Sabbatical leave (for employees with 5+ years of service)
• Competitive paid parental leave and fertility/family planning reimbursement
• Cell phone reimbursement
• Catered lunch everyday along with beverages and snacks
• Employee Resource Groups and ZocClubs to promote shared community and belonging
• Great Place to Work Certified

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Bachelor's degree
• Number of Employees: 501-1,000 employees