Staff Software Engineer, Core Platform

Intuit-posted 4 months ago
Full-time • Senior
Mountain View, CA
Professional, Scientific, and Technical Services
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Intuit is seeking a Staff Software Engineer to join the Core Platform Engineering Team. The role requires developing and ensuring the seamless functioning and reliability of the Kubernetes Platform across Intuit. The successful candidate will be responsible for managing and maintaining Intuit Kubernetes Services (IKS) clusters hosting Intuit flagship products of TurboTax, Quickbooks, Mailchimp, as well as Intuit Platforms such as Identity, API Gateway, and Service Mesh. Responsibilities include all aspects of platform development, deployment, service adoption, configuration, optimization and troubleshooting.

  • Applies comprehensive understanding of the business, customer needs to expertly design, develop and implement capabilities, tools and processes that deliver highly available, scalable and reliable customer experiences.
  • Utilizes extensive expertise in system engineering, software development, critical thinking, industry best practices, and AI to develop innovative solutions towards building highly available, scalable and reliable platforms.
  • Expertly builds, operates, and scales services running on AWS EKS.
  • Collaborates closely with Intuit Product and Platform Development Teams to plan, prioritize and design highly available cloud architectures.
  • Contributes to critical platform components and drives operational excellence through automation, observability, and process optimization.
  • Troubleshoots complex issues and effectively manages stakeholder expectations through clear communication and proactive updates.
  • Participates in on-call and support rotations, driving incident recovery, resolution and Root Cause Analysis (RCA).
  • Provides technical leadership by guiding the team on system design and implementation, ensuring best practices are implemented.
  • Participates in mentoring junior and senior engineers, promoting an environment of learning and growth within the team.
  • Gathering functional requirements, developing technical specifications, and project & test planning.
  • Design and implement proofs of concepts (POC's), productize components and features.
  • Act in a technical leadership capacity: Mentoring junior engineers, new team members, and applying technical expertise to challenging programming and design problems.
  • Roughly 70-85% hands-on coding.
  • Resolve defects/bugs during QA testing, pre-production, production, and post-release patches.
  • Work cross-functionally with various Intuit teams: product management, QA/QE, various product lines, or business units to drive forward results.
  • Contribute to the design and architecture of the project.
  • Experience with Agile Development, SCRUM, or Extreme Programming methodologies.
  • 7+ years experience developing infrastructure software.
  • BS/MS in computer science or equivalent work experience.
  • Hands-on experience with Kubernetes.
  • Good understanding of container orchestration and cloud technologies.
  • Programming experience with any of the following: Go, Python, Object-oriented programming languages.
  • Experience with the entire Software Development Life Cycle (SDLC).
  • Good understanding of microservices architecture.
  • Solid communication skills: Demonstrated ability to explain complex technical issues to both technical and non-technical audiences.
  • Strong understanding of the Software design/architecture process.
  • Experience with unit testing & Test Driven Development (TDD).
  • Strong understanding of generative AI concepts and fundamentals.
  • Hands on experience on generative AI project.
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