ServiceNow-posted 2 months ago
$173,100 - $303,000/Yr
Full-time • Senior
Kirkland, WA
5,001-10,000 employees

Are you energized by the power of enterprise-scale data to transform how we work? At ServiceNow, our mission is to “make the world of work, work better for people,” and our AI-driven platform is delivering on that promise. We’re the #1 enterprise platform for uniting AI, data, and workflows — simplifying how people work, automating what slows them down, and enabling seamless, impactful experiences. As part of the Persistence organization, you’ll be building the backbone of the ServiceNow AI Platform — the system that powers reliability, scale, and intelligent transformation. You will help innovate to bring better access to our data platform that internal and external customers build upon, enable Cypher-like query capabilities on relational domains, and push IO, transaction, and concurrency limits across various data stores. The Graph API team is responsible for translating customers’ data requests from the ServiceNow platform and accurately querying the database using our home-grown SQL generation engine.

  • Work on top of core data architecture that touches every part of our product, ensuring quality, reliability, security, and performance.
  • Manage and enhance a complex codebase with quality and speed.
  • Deliver projects on time and with quality, collaborating with other engineers.
  • Develop platform technologies at scale.
  • Mentor junior engineers to help them thrive in a complex codebase.
  • Typically requires a minimum of 8 years of related experience with a Bachelor's degree; or 6 years and a Master's degree; or a PhD with 3 years experience; or equivalent experience.
  • 6+ years of hands-on backend development with experience in Java.
  • Good understanding of cloud-based and distributed systems.
  • Deep knowledge of databases, data modelling, and data storage technologies.
  • Proficiency in Java programming and strong expertise in data structures and algorithms.
  • Knowledge and/or experience with relational databases: Oracle, MySQL, MariaDB, MS SQL Server.
  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
  • Familiarity with ServiceNow platform.
  • Familiarity with RDBMS internals.
  • Passionate about database technologies.
  • Experience with Unix shell.
  • Experience working in a DevOps environment.
  • Experience working in a customer-focused environment.
  • Experience with Knowledge Graph technologies like Cypher and Neo4J.
  • Base pay of $173,100 - $303,000, plus equity (when applicable), variable/incentive compensation and benefits.
  • Health plans, including flexible spending accounts.
  • 401(k) Plan with company match.
  • Employee Stock Purchase Plan (ESPP).
  • Matching donations.
  • Flexible time away plan and family leave programs.
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