Staff Software Engineer, Appointment Management

ZocDoc, Inc.•New York, NY

61d•Hybrid

About The Position

We are looking for a Staff Software Engineer to join the Appointment Management team at Zocdoc! This team owns the provider calendar and inbox: the core tools healthcare providers use to view, modify, and manage their appointments and availability on Zocdoc. We're building toward a future where Zocdoc's calendar is the go-to scheduling system in healthcare, and your work will directly improve how providers run their practices and how patients get care faster. As a staff engineer at Zocdoc, you'll balance individual contribution with mentorship. You'll have the opportunity to work across the stack, front to back and everything in between, with an emphasis on data-driven microservice API development. You'll take ideas from inception to reality by rapidly building prototypes, iterating and releasing them. You'll build scalable products that make the healthcare experience for patients, providers, and Zocdocr's simpler, safer, and more efficient. To ensure fair consideration, candidates should apply to only one Staff Software Engineer role at Zocdoc. Please avoid submitting multiple applications, as we will review your profile for the most relevant opportunity. You'll enjoy this role if you are… Excited by the challenge of improving core scheduling systems that sit at the heart of healthcare delivery Passionate about building scalable systems with the latest technologies A product-driven engineer who loves working in a highly collaborative and supportive environment Motivated by building products that make healthcare easier Excited to use technology to enhance the consumer experience Passionate about building diverse and inclusive teams and culture Excited to lead projects and be a mentor for other engineers

Requirements

Passion for technology and the ability to think critically about performance, scalability, and reliability of software
Enthusiasm for solving high-impact, system-level problems
Empathy for users and a passion for great UX
Implemented fast and efficient software solutions using object-oriented or functional languages. Some of the technologies we utilize are C#, Scala, React, and Node.js (note, our interview process is language agnostic)
Designed and built user facing web applications that scale
8+ years of significant expertise in full-stack development; experience within AWS environments and a high emphasis on testing is a plus
Improved developer productivity, efficiency and velocity by setting up the best practices for coding, testing, deployment and observability
Successfully mentored other engineers in the past and have encouraged your peers to use engineering best practices
Effective communication skills, and the capability to dive into technical details at an appropriate level for technical and non-technical stakeholders

Responsibilities

Owning the end to end development of consumer facing applications, working across C#, React, and AWS-based microservices to deliver secure, high-quality code that impacts millions of patient-provider interactions monthly
Building reliable, performant systems that power Zocdoc's provider calendar and inbox, handling complex scheduling logic and scalability challenges, and guiding long-term technical strategy
Collaborating with our agile team of dedicated and brilliant engineers, product managers, and designers to ensure a polished user experience
Championing a culture of engineering excellence, leading by example in code quality, performance, and operational ownership
Mentoring your peers, with the notion that helping others means learning and growing yourself
Working with cutting edge GenAI tools and technology