Staff Software Engineer, AI - Member Growth

SoFi•Seattle, WA

About The Position

We are seeking a Staff Software Engineer, AI to join the Member Growth organization with the mission of bringing the value of AI to SoFi Members. This role will be pivotal in supporting our members’ financial journeys through advanced personalization and AI-driven solutions, and lead the development of internal frameworks, tools, and applications that bring cutting-edge capabilities to our marketing, communications, and measurement systems. Our goal is to help members navigate their path to financial independence by providing the specific tools, resources, and guidance they need to succeed. We aim to be a trusted partner in their financial lives, delivering timely, tailored insights that build long-term confidence. Achieving this requires a thoughtful, highly personalized approach to every user’s unique financial needs. The ideal candidate possesses a deep understanding of Artificial Intelligence (AI) and Machine Learning (ML) systems, paired with a passion for building next-generation products. At SoFi, we pride ourselves on the seamless collaboration between Product, Design, and Engineering; as such, you will be involved in the entire product lifecycle—from initial ideation to deployment and iterative evolution. We are committed to a philosophy of continuous learning, and we expect you to be equally dedicated to your own professional growth and the mentorship of your fellow team members.

Requirements

Bachelor’s Degree in Computer Science or related field, or equivalent experience
8+ years programming experience on a modern stack with expertise in Python
Experience working with new technologies in the AI stack, such as building Agents, creating MCP servers, fine tuning models, prompt engineering, and performance evaluation
Experience working with applications that leverage Large Language Models (LLMs), such as integrating LLMs, designing prompts, or exploring their practical applications
Our core stack is Java/ Kotlin/ Spring/ AWS/ Snowflake, and we run on Kubernetes in a cloud-native service oriented architecture. You should be comfortable developing using some or all of these technologies
You should have worked on a SOA or microservice-based application
Strong sense of ownership; driving a project from inception to completion
Pragmatic approach towards handling tech debt versus shipping new features
Experience working in a collaborative coding environment, refining designs together, working through code reviews and managing pull requests

Responsibilities

Drive technical architecture, design decisions and cross-functional discussions for AI and ML-based solutions
Deliver highly available and scalable services in a production environment
Lead the design, development and testing of systems
Lead code and system design reviews
Help translate product requirements into user stories and technical solutions
Mentor other engineers, support the technical culture, and help grow the team
Generate ideas for new initiatives and technologies
Communicate with product managers, data scientists, data engineers, and other software developers
Consistently demonstrate extremely high levels of technical knowledge, ingenuity, and creativity
Develop and apply advanced technologies, engineering principles, theories, and concepts
Take initiative and produce timely results in a fast-paced and sometimes ambiguous environment