Staff Software Engineer, Agentic AI

PayPal • San Jose, CA

69d • $188,000 - $323,950 • Hybrid

About The Position

As the Staff Software Engineer, Agentic AI you will lead the strategy, development, and execution of AI-driven autonomous shopping experiences. You will spearhead initiatives that leverage agentic AI-intelligent digital agents that anticipate, negotiate, and execute commerce transactions on behalf of users. This role requires deep expertise in AI, e-commerce, and digital transformation, as well as strong leadership in cross-functional collaboration.

Requirements

• 6+ years of experience in e-commerce, AI, digital strategy, or related fields.
• Deep understanding of agentic AI, LLMs, and intelligent commerce systems.
• Proven track record of leading AI-driven digital transformation initiatives.
• Experience working with AI/ML models, personalization engines, and automation tools.
• Strong leadership, cross-functional collaboration, and executive stakeholder management skills.

Nice To Haves

• Experience in conversational AI, voice commerce, and autonomous shopping systems.
• Background in fintech, blockchain, or programmatic commerce is a plus.
• Familiarity with regulatory and ethical considerations in AI-driven commerce.

Responsibilities

• Define and implement the Agentic Commerce strategy, aligning with company goals.
• Identify and capitalize on emerging AI trends in automated shopping, voice commerce, and personalized digital assistants.
• Partner with executive leadership to integrate AI-driven commerce into the company's long-term vision.
• Work closely with AI, data science, and engineering teams to build intelligent shopping agents that enhance user experiences.
• Oversee development of predictive, proactive, and personalized AI shopping assistants.
• Drive adoption of LLMs (Large Language Models), machine learning algorithms, and reinforcement learning for optimizing commerce transactions.
• Ensure data privacy, security, and ethical AI considerations are embedded in product development.
• Build and manage partnerships with AI vendors, fintech platforms, and commerce technology providers.
• Drive revenue growth by identifying new business opportunities in automated and agentic commerce.
• Collaborate with marketing, sales, and product teams to enhance customer adoption of AI-driven shopping experiences.
• Lead efforts to create hyper-personalized, AI-driven shopping experiences that anticipate and fulfill customer needs.
• Leverage real-time data, behavioral analytics, and AI decision-making to improve conversion rates.
• Champion a customer-first approach, ensuring seamless, frictionless transactions across digital platforms.

Benefits

• Flexible work environment
• Employee shares options
• Health and life insurance
• Annual performance bonus
• Equity
• Medical, dental, vision, and other benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Credit Intermediation and Related Activities
• Number of Employees: 5,001-10,000 employees