Staff Site Reliability Engineer - Federal

Zscaler

3d•$119,000 - $170,000•Onsite

About The Position

Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability. We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity. We are looking for an experienced Staff Site Reliability Engineer (Federal) to join our Government Cloud team. This is an onsite role based in Crystal City, Virginia, reporting to the Manager, Site Reliability Engineering. You will be part of the team that built the world’s largest cloud security platform, specifically focusing on enabling US Government organizations to harness speed and agility through a cloud-first strategy. You'll bring your vision and passion to help scale our multitenant architecture and enhance services across classified environments.

Requirements

This position requires an active US Government Secret, Top Secret or TS/SCI security clearance. Maintenance of this clearance is a condition of continued employment.
5+ years of Site Reliability Engineering experience in both Operations and Engineering environments
Bachelor’s degree in Computer Science or a related field
Technical proficiency in Linux administration, network troubleshooting, and automation tools like Ansible and Terraform
Strong skills in Python coding and container-based architectures such as AWS ECS or Kubernetes

Nice To Haves

Experience managing air-gapped environments and FedRAMP High/Moderate authorization levels
Possession of Information Assurance Technician (IAT) Level 2 certification
Active Top Secret security clearance

Responsibilities

Manage operational tasks for products in US Government classified environments, including deployments, on-call duties, and incident management
Oversee cloud infrastructure components across AWS, private cloud environments, containers, and VMs
Develop scripts, containerized services, and monitoring mechanisms to automate operations tasks and ensure minimal service disruption
Create operations documentation and implement measures to prevent recurring incidents while contributing to DevOps best practices
Build and enhance Zscaler services within classified environments, ensuring 24x7 coverage including night and holiday shifts