STAFF SERVICES MANAGER III

State of California•Sacramento, CA

79d•Remote

About The Position

State Compensation Insurance Fund's Risk Management Program is seeking a dynamic, pro-active, customer-oriented individual with strong leadership skills, and thrives an innovative and collaborative environment that protects the organization's assets, ensure regulatory compliance, and enable the organization to achieve its strategic objectives. The Director of Risk Management will report to the Senior Director and will be responsible for the implementation and assessment of State Fund's strategies for enterprise risk governance, risk response and recovery, workplace safety, and employee workers' compensation claim administration. Specific duties include, but are not limited to: Manage and coordinate operations of Enterprise Risk, Business Continuity, Workplace Safety, and Return-to-Work. Develop an integrated holistic risk management strategy to support the success in State Fund's Enterprise Strategies and increase organizational resiliency. Establish procedures for identifying internal and external emerging risks and evaluating their potential effect on State Fund. Lead the evaluation and measurement of enterprise-wide financial, operational, and strategic risks, and collaborate with cross-functional leaders to develop and recommend effective risk mitigation strategies. Perform Business Impact Analyses to understand and prioritize disruptive threats to State Fund operations and build appropriate Business Continuity Plans to support resiliency. Provide the Workforce and organization with the highest level of injury prevention services and hazard identification to prevent employee injury, property loss, and minimize exposure to public liability. Provide support to injured workers throughout their recovery and facilitate a safe and timely return to work that aligns with their recovery.

Requirements

Strong understanding of workplace safety programs, hazard identification, OSHA requirements, accident investigation, and injury-prevention strategies
Experience with crisis management frameworks and incident response protocols
Strong and effective leadership skills at least 5 years
Customer-centric mindset with a proactive and solutions-oriented approach
Ability to manage multiple projects with varying levels of priority
Ability to drive change, influence stakeholders, and manage complex projects
Ability to effectively communicate the value of a risk aware culture in different modes and to all levels of the organization
Knowledge of general management and personnel management principles and practices

Nice To Haves

Certification in Associate in Risk Management (ARM) or equivalent credential strongly preferred
Certification in Certified Business Continuity Professional (CBCP) or similar continuity/resilience certification is a plus
Hands-on experience managing workers' compensation claims, including claims evaluation, return-to-work programs, and coordination with third-party administrators or insurance carriers at least 5 years

Responsibilities

Manage and coordinate operations of Enterprise Risk, Business Continuity, Workplace Safety, and Return-to-Work.
Develop an integrated holistic risk management strategy to support the success in State Fund's Enterprise Strategies and increase organizational resiliency.
Establish procedures for identifying internal and external emerging risks and evaluating their potential effect on State Fund.
Lead the evaluation and measurement of enterprise-wide financial, operational, and strategic risks, and collaborate with cross-functional leaders to develop and recommend effective risk mitigation strategies.
Perform Business Impact Analyses to understand and prioritize disruptive threats to State Fund operations and build appropriate Business Continuity Plans to support resiliency.
Provide the Workforce and organization with the highest level of injury prevention services and hazard identification to prevent employee injury, property loss, and minimize exposure to public liability.
Provide support to injured workers throughout their recovery and facilitate a safe and timely return to work that aligns with their recovery.