STAFF SERVICES ANALYST

State of California•Sacramento, CA

35d•Hybrid

About The Position

Note: Effective July 1, 2025, a 3% salary reduction is in place under the Personal Leave Program (PLP), with 5 hours of Personal Leave Credit earned monthly in exchange. This program is subject to change based on union agreements and state budget policy. This position is located in Sacramento. At HCD, we are dedicated to fostering a dynamic and inclusive work environment where innovation and collaboration thrive. If you're interested in promoting safe, affordable, sustainable communities for all Californians, HCD is the place for you. By joining our team, you'll have the opportunity to make a meaningful impact in your community while working along passionate professionals. Under the supervision of the Staff Services Manager I (SSM I), the Staff Services Analyst (SSA) coordinates a variety of activities for the Registration & Titling (R&T) Program which include providing consultation services to the public, management and staff within the Division on complex aspects of change of ownership including transfers, private sales, default notice and change of situs address, among other actions to the public industry. Please Note: A Statement of Qualifications must be submitted along with your application in order to be considered for this position. Please see Statement of Qualifications section below for instructions. Under California Government Code Section 14200, this position is eligible for hybrid telework and may be eligible for full-time remote work in some circumstances and/or time-periods, at the sole discretion of the Department. Telework-eligible applicants must reside in California. Headquarter location will be designated based on the selected candidate's primary residence location. This is subject to change if HCD's criteria is met. You will find additional information about the job in the Duty Statement.

Requirements

You will find the Minimum Requirements in the Class Specification.
It is a requirement to submit work experience, dates, and hours worked, contact names and phone numbers of supervisors on the state application. Resumes or other documents cannot substitute a state application. Applicants who fail to submit a completed STD. 678 will not be considered.
Selected candidates may be subject to rules imposed by a Conflict of Interest Code that apply to HCD employees, which may require filing a Statement of Economic Interest (Form 700).
HCD conducts pre-employment background checks on all new to HCD or returning to HCD candidates. This position requires a background check to be conducted in California and cleared prior to being hired.
Interested individuals must submit a Statement of Qualifications (SOQ) in addition to the standard state application (form STD 678).

Nice To Haves

Experience with project management
Experience in customer service
Analytical experience including research, data collection, trend analysis, etc.
Experience communicating with the public, internal/external stakeholders
Experience interpreting and interpreting program policies, procedures, Government codes and regulations
Experience in working with Microsoft Office Suite (Excel, Power Point, Outlook, MS Planner, SharePoint)

Responsibilities

Coordinates a variety of activities for the Registration & Titling (R&T) Program
Providing consultation services to the public, management and staff within the Division on complex aspects of change of ownership including transfers, private sales, default notice and change of situs address, among other actions to the public industry.