STAFF SERVICES ANALYST

State of California•Sacramento, CA

32d•Hybrid

About The Position

This is a Limited Term position for 12 months and may be extended for 24 months or may become permanent. Under supervision of the Staff Services Manager I, the Bilingual Staff Services Analyst (General) performs a wide variety of telephone duties and analytical tasks and serves as the primary liaison between CalVCB and claimants/victims, service providers, victim witness organizations, law enforcement, attorneys, and the public. This position provides hybrid telework opportunities, with employees required to work in person at least two (2) days per week and as needed/required. This position is designated under the Conflict-of-Interest Code. The position is responsible for making or participating in the making of governmental decisions that may potentially have a material effect on personal financial interests. The appointee is required to complete Form 700 within 30 days of appointment and once per year. Failure to comply with the Conflict-of-Interest Code requirements may void the appointment. This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for visa sponsorship by the start date of employment. We do not accept STEM-OPT. CalVCB uses E-Verify in its hiring practices to achieve a lawful workforce. E-Verify is a web-based system that allows enrolled employers to confirm the eligibility of their employees to work in the United States. For more information about E-Verify, please go to www.dhs.gov/e-verify. You will find additional information about the job in the Duty Statement.

Requirements

Fluency in the Spanish language
A completed and detailed State application must be received in the Human Resources Unit or postmarked by the final filing date
On the Examination/Employment Application (STD. 678) enter the Job Control Number and Position Title in the "Examination(s) or Job Title(s) For Which You Are Applying" Section.
If you are applying using list eligibility please ensure you have taken the exam or have verified your past exam is still active.
Cover Letters, Resumes, Statement of Qualifications, etc. DO NOT replace the required Examination/Employment Application STD. 678.
For experience/education to qualify during the application screening process, and to ensure that minimum qualifications can be determined, applicants MUST include all employment history on the Employment Application (STD 678), including detailed job descriptions/duties, hours worked per week, and start/end dates (MM/DD/YYYY). Application packages without this information may be disqualified and/or will experience delayed processing times and your eligibility for this position may be impacted.
Do not include your Social Security Number, method of eligibility, or LEAP information in your application package.
If you are using education to meet the minimum qualifications, please include a copy of your unofficial transcripts for verification. Foreign transcripts must be accompanied by an academic credential evaluation.
Resume is required and must be included.

Nice To Haves

Effectively operate a computer using the following software programs: Microsoft Word, Excel, Outlook, and Access.
Ability to develop statistical data and evaluate results.
Ability to apply and interpret policies, regulations, and laws.
Ability to take and follow verbal or written direction from supervisors/managers.
General knowledge of the CalVCB program to be able to establish program goals and objectives and identify and resolve program issues.
General knowledge of the department's mission, goals, and policies to ensure that the progress and completion of work assignments and tasks conform to the overall objectives of the unit and/or division.
General knowledge of governmental functions and organization at the State and local level to maintain and foster a good working relationship with our clients.

Responsibilities

Performs a wide variety of telephone duties and analytical tasks
Serves as the primary liaison between CalVCB and claimants/victims, service providers, victim witness organizations, law enforcement, attorneys, and the public.