Staff ServiceNow Software Engineer

First American Financial • Santa Ana, CA

301d • $145,000 - $212,660

About The Position

First American is seeking a Staff ServiceNow Software Engineer. This person will lead the architecture, development and optimization of our ServiceNow platform. An ideal candidate has strong technical expertise, a product mindset, and takes a hands-on approach to building high-quality and sustainable software products. As a Staff Software Engineer, you will lead projects as part of a small, focused engineering delivery teams, to build fast, clean, reliable code that drives business value for our customers.

Requirements

• 8+ years in software engineering, with experience in large-scale distributed system development, including hands-on operational experience.
• Experience driving engineering best practices for high-functioning software engineering teams through effective use of tools and automation.
• Passion and expertise for building large-scale, back-end services and APIs, using modern architectures (Macro / Mini / Micro Services).
• Demonstrable knowledge of data structures, asynchronous architectures, and distributed algorithms.
• A strong understanding of software engineering principles and modern infrastructure operations.
• Ability to build robust, high-scale, generic, and reusable solutions.
• Experience mentoring and training an engineering community on development best practices.
• Familiarity with deployment and observability strategies that support continuous delivery and high availability in a cloud-native environment.
• An outcome-oriented approach using metrics and data to understand development productivity metrics.
• Effective communication skills, both verbal and written, with strong relationship, collaborative, and organizational skills.

Nice To Haves

• Proficiency in JavaScript, HTML, CSS, and AngularJS.
• Experience with Glide API and other ServiceNow-specific scripting languages.
• Strong knowledge of relational databases (e.g., MySQL) and experience with database design and optimization.
• Experience with REST/SOAP API integrations and web services, XML, JSON, and other integration technologies.
• Strong knowledge of ServiceNow High Security Settings and platform best practices.
• Automated software testing (unit, integration, contract).
• Certifications: Certified Application Developer (CAD) or ServiceNow Certified System Administrator (CSA) certifications are highly desirable.

Responsibilities

• Code: You will be an active contributor to the codebase, designing, developing, testing, and deploying code supporting our most complex functional areas.
• Lead Technical Strategy: Have a clear vision for ServiceNow platform and can develop a long-term strategy to achieve the goals.
• Collaborate/Partner: Partner with product management to envision future features and help plan product roadmaps.
• Operational Excellence: Implement solutions that are high-quality, secure, and observable.
• Continuous Improvement: Determined to achieve ambitious goals, providing regular feedback, and driving continuous improvement.

Benefits

• Comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave.
• Employee stock purchase plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Insurance Carriers and Related Activities
• Number of Employees: 5,001-10,000 employees