Staff Scheduling Coordinator (Evenings and Overnight Shifts)

Tufts Medicine•Boston, MA

28d

About The Position

This position is 40 hrs/week with rotating evening and overnight shifts. This can be a mix of 2 x 12 hour and 2 x 8 hour shifts, or 5 x 8 hour shifts. There is an every other weekend and holiday rotation. This role focuses on providing administrative and business support to the organization in order to achieve operational goals. In addition, this role focuses on performing the following General Administration duties: Produces documents, collects, records, sorts and files information, handles mail, prepares routine reports, makes travel arrangements, arranges appointments, responds to inquiries, data entry, and operates office equipment. An organizational related support or service (administrative or clerical) role or a role that focuses on support of daily business activities (e.g., technical, clinical, non-clinical) operating in a “hands on” environment. The majority of time is spent in the delivery of support services or activities, typically under supervision. A senior level role that requires broad knowledge of operational procedures and tools obtained through extensive work experience and may require vocational or technical education. Works under limited supervision for routine situations, provides assistance and training to lower level employees, and problems typically are not routine and require analysis to understand. The position performs services in the according to the policies, procedures, philosophy, and objectives of the department and hospital. Works cooperatively within department and other services to perform central staffing office functions.

Requirements

High School Diploma or equivalent.
Organizational skills.
Ability to manage multiple priorities.
Ability to manage stress appropriately.

Nice To Haves

Three (3) years of relevant experience

Responsibilities

Monitors the census and staffing, acting as a resource to managers, leaders, and administrative staff.
Coordinates staffing needs of the Nursing Units. Identifies, analyzes and solves staffing issues as related to budget, staffing, and office functions.
Collaborates daily department leaders on staffing and scheduling needs.
Supports the integrity of the scheduling and payroll system.
Supports the staffing office with upgrades of the scheduling and time/attendance software.
Coordinates staffing needs of the nursing units with the charge nurse, managers, and administrative staff.
Compares the amount of staff scheduled with the staffing matrix and notifies the appropriate manager of discrepancies.
Attends huddles and coordinates the flow of staffing information.
Works collaboratively within the Operations Center.
Effectively communicates staffing problems to the appropriate person.
Receives and communicates staffing assistance to employee or agencies including sick or absent calls to nursing units.
Assists with all staffing and scheduling issues.
Collaborates and effectively communicates with Nursing leadership regarding the status of staffing or scheduling.