Staff Reliability Engineer

The Hartford • Hartford, CT

5d • Hybrid

About The Position

Staff Reliability Engineer - IE07KE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future. Position Overview: The Staff Reliability Engineer plays a critical role in maintaining the stability, performance, and scalability of our systems and services. This senior-level position is responsible for implementing best practices in reliability engineering, driving continuous improvement, and mentoring team members. The ideal candidate possesses deep technical expertise, strong problem-solving skills, and a passion for building resilient infrastructure.

Requirements

• 5+ years of experience in reliability engineering, site reliability engineering (SRE), or related roles.
• Expertise in cloud platforms (e.g., AWS, Azure, Google Cloud) and container orchestration (e.g., Kubernetes).
• Strong programming skills in one or more languages (e.g., Python, Java).
• Proven experience with logging and monitoring tools (e.g., Splunk, Dynatrace, Datadog) and incident management frameworks (e.g. ServiceNow).
• Excellent analytical, troubleshooting, and communication skills.
• Ability to lead complex projects and influence stakeholders at all levels.

Nice To Haves

• Experience with infrastructure as code (e.g., Terraform, CloudFormation).
• Knowledge of security best practices and compliance requirements.
• Background in high-availability architectures and distributed systems.
• Certifications in cloud or reliability engineering domains are a plus.

Responsibilities

• Lead the design, implementation, and optimization of reliable systems and infrastructure.
• Collaborate with software engineering, operations, and product teams to ensure uptime and availability targets are met.
• Develop and maintain monitoring, alerting, and incident response strategies to detect and resolve issues quickly.
• Conduct root cause analysis of system failures and drive corrective actions to prevent recurrence.
• Advocate for reliability best practices and foster a culture of proactive risk mitigation across the organization.
• Mentor and provide technical guidance to other reliability engineers and cross-functional team members.
• Develop automation tools to enhance efficiency in deployment, monitoring, and recovery processes.
• Participate in capacity planning, performance testing, and disaster recovery exercises.
• Stay current with industry trends, emerging technologies, and best practices in reliability engineering.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees