Staff Project Manager
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About The Position
Zscaler is hiring a Staff Project Manager to work within our Customer Success organization. You will proactively engage team members to address blockers, drive time-sensitive deliverables from requirements capture through delivery, track and report on project status, and strategize with business partners to ensure alignment on their roadmap. You bring a background in implementing cross-functional projects, and the ideal candidate has some AI experience. Reporting to the Sr. Manager, PMO, you will manage relationships with business partners while establishing success criteria, metrics, milestones, and timelines, ensuring projects remain on target by diligently driving the project to success. You will also manage the project team to ensure all are aligned and deliverables are met, maintain project tracking and documentation within appropriate systems, templates, and databases, coordinate and lead various calls including working team syncs, kickoff calls, Steering Committees, and reliably provide appropriate communication. Additionally, you will provide regular status updates, streamlining messages to fit different audiences while maintaining accuracy, timeliness, and professionalism.
