Staff Program Manager - Community Development & Engagement

Dish • Littleton, CO

225d • $96,250 - $137,500

About The Position

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Our Retail Wireless team, serving our Boost Mobile and Gen Mobile brands, is redefining consumer expectations through new platforms, new business models and new ways of thinking. Equipped with a first-of-its-kind 5Gwork, a passion for change and the power to drive it, we are the nation's fourth facilities-based wireless carrier and a new disruptive force in the market.

Requirements

• Bachelor's degree in Business Administration, Marketing, Philanthropy, or a related field. MBA preferred.
• Minimum of 5-7 years of experience in program management, partnership development (including non-profits), or business development, preferably within the telecommunications or technology industry.
• Demonstrated experience in developing and managing successful partnership programs, ideally involving revenue-sharing models.
• Strong understanding of non-profit organizations and community engagement principles, including regulatory and compliance requirements.
• Excellent project management skills, including the ability to develop and execute detailed project plans, manage budgets, and track progress.
• Proven ability to build and maintain strong relationships with internal and external stakeholders.
• Exceptional communication, presentation, and negotiation skills.
• Strong analytical and problem-solving skills with the ability to interpret data and generate actionable insights.
• Experience working with CRM and partnership management platforms is a plus.
• A passion for creating positive social impact and fostering community engagement.

Nice To Haves

• Experience in developing customer opt-in or affinity programs.
• Familiarity with the wireless telecommunications industry and its competitive landscape.

Responsibilities

• Develop a comprehensive program strategy, including target partner identification, engagement models, revenue-sharing structures, and customer opt-in mechanisms.
• Define clear program goals, key performance indicators (KPIs), and success metrics.
• Create detailed project plans, timelines, and resource allocation strategies.
• Conduct market research and competitive analysis to inform program development.
• Identify, cultivate, and onboard strategic institutional and non-profit partners.
• Negotiate partnership agreements and ensure alignment with company policies and legal requirements.
• Serve as the primary point of contact for partners, fostering strong and collaborative relationships.
• Develop and implement partner communication and support strategies.
• Collaborate with cross-functional teams (Sales, Marketing, Legal, Product, IT) to establish the necessary operational infrastructure and processes for the program.
• Oversee the development and implementation of tracking and reporting mechanisms for partner referrals and revenue sharing.
• Work with product teams to define and implement the customer opt-in functionality.
• Ensure compliance with all relevant regulations and internal policies.
• Track program performance against established KPIs and success metrics.
• Analyze program data to identify trends, opportunities, and areas for improvement.
• Develop and present regular program updates and performance reports to stakeholders.
• Implement data-driven strategies to optimize program effectiveness and ROI.
• Effectively communicate program goals, progress, and results to internal and external stakeholders.
• Build strong relationships with key stakeholders across the organization.
• Facilitate cross-functional collaboration to ensure program success.
• Stay abreast of industry best practices and emerging trends in partnership programs and community engagement.
• Identify opportunities for program enhancements and innovation.
• Lead initiatives to improve program efficiency, scalability, and impact.

Benefits

• Versatile health perks, including flexible spending accounts and HSA.
• 401(k) Plan with company match.
• Employee Stock Purchase Plan (ESPP).
• Career opportunities.
• Flexible time away plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Broadcasting and Content Providers
• Education Level: Bachelor's degree