Insulet Corporation-posted 7 days ago
$112,425 - $168,638/Yr
Full-time • Mid Level
Remote
5,001-10,000 employees

As a Staff Product Performance Engineer at Insulet Corporation, you will play a critical role in supporting our ISO 13485-certified Quality Management System (QMS) within a dynamic and fast-growing medical device environment. Reporting to the Director of Quality Systems, you will be responsible for leading and managing multiple Corrective and Preventive Actions (CAPAs), with a focus on both product performance and cloud-based software systems.

  • Responsible for managing, leading, and completing Product and Cloud Software CAPA phases effectively and on time from issue identification to resolution and verification of effectiveness.
  • Partner with Product Software, Cloud Software, Product Owners, and Software Quality Assurance teams to ensure CAPA deadlines are met.
  • Work with CAPA Process Owner to ensure Product and Cloud Software CAPAs are managed efficiently and effectively.
  • Mentor other CAPA owners on the execution of CAPAs
  • May be responsible for planning and tracking CAPA performance against key performance indicators (KPIs)
  • Assist in the development, implementation and maintenance of the quality system and its procedures
  • In conjunction with the Quality Systems Director, maintain QMS compliance with Medical Device Single Audit Program and ISO 13485
  • Suggest methods for and improve quality system effectiveness, with emphasis on preventive action
  • Bachelor of Science or equivalent degree
  • 7+ Experience working as a Hardware, Software Systems Engineer or with Systems Engineering responsibilities in a multidisciplinary project team environment
  • Demonstrated expertise in leading CAPAs.
  • Experience in leading a cross-functional development team is preferred.
  • Domain expertise in one or more associated domains; preferably Systems or Software Engineering, with exposure to Mechanical, Quality, and Test Engineering
  • Demonstrated expertise in Systems Engineering practices such as requirements management, design trade-off and cost-benefit analysis, hazards and risk assessments
  • Demonstrated expertise in Root Cause Investigation techniques such as 5-Whys, Fishbone, Is/Is not, etc.
  • Demonstrated knowledge of and experience with the application of 21CFR820 and ISO 13485
  • Excellent project team skills; experience and capability working collaboratively under a Quality Management System (QMS), as part of a cross-functional team that includes software development, software testing, cloud, quality design assurance, regulatory and quality experts
  • Knowledgeable of product development lifecycle, including software and or disposable development
  • Ability to foster teamwork to work cooperatively and effectively with team members
  • Demonstrated flexibility and ability to function in a fast-paced, growth industry and work environment
  • Initiative to identify opportunities for improvements
  • Interpersonal skills to promote and accomplish constructive solutions to problems
  • High level of attention to detail and accuracy
  • Excellent organizational, problem-solving and communication skills
  • Ability to prioritize work and handle multiple assignments, while maintaining quality
  • Ability to identify and/or resolve quality issues/discrepancies with others in a proactive, diplomatic, flexible and constructive manner
  • Ability to work effectively between multiple levels within the organization
  • Advanced user skills in Microsoft Word, Excel, and PowerPoint
  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Paid time off (PTO)
  • And additional employee wellness programs
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