Staff Product Manager – Super Cruise Engagement and Quality

General Motors • Milford, MI

1d • Hybrid

About The Position

General Motors is seeking a Staff Product Manager to lead Super Cruise customer engagement and quality initiatives across various vehicle programs and platforms. This role is crucial for defining frameworks and standards to measure and deliver hands-free driving performance at scale, ensuring consistency across vehicle programs, platforms, and regions. The Staff Product Manager will be accountable for leveraging data-driven insights to optimize product performance, prioritize trade-offs, and guarantee a consistent, trustworthy Super Cruise experience. Collaborating with engineering, safety, quality, program management, and marketing teams, this individual will be instrumental in making Super Cruise the most widely adopted and profitable automated driving feature globally. The position demands operating in fast-paced environments, demonstrating principled decision-making, and building consensus with cross-functional teams to deliver best-in-class hands-free driving experiences. Proactivity, the ability to influence without direct authority, and navigating complex organizational dynamics while prioritizing customer, safety, and business outcomes are essential.

Requirements

• 7+ years of product management or related industry experience, with demonstrated ownership of complex, cross-functional initiatives.
• Strong analytical skills with the ability to derive actionable insights from complex data
• Excellent presentation and communication skills
• Familiarity working with complex software solutions like computer vision and AI/ML
• Able to define vision and strategy for software products where little precedence exists
• Operate with a high level of independent judgment, making complex, ambiguous product decisions, requiring balancing customer, technical, and business tradeoffs.
• Proven oral and written communication skills; ability to become fluent in technical concepts and explain to non-technical partners
• Comfortable with complex and ambiguous problems and situations, and adept at identifying a project’s risks
• Enthusiastic and resilient in a constantly evolving environment where creative solutions are the norm

Nice To Haves

• Master's degree in engineering, business or a related field
• Experience in autonomous driving, ADAS, or other safety-critical automotive systems.
• Experience working on a global team and launching products
• Experience with automated driving product development and performance in the automotive industry
• Experience working with data scientists and AI/ML teams on software development tools, pipelines, and release
• Experience handling regulatory, compliance, and legal requirements
• Experience fostering innovation and driving change in complex organization

Responsibilities

• Lead initiatives using data, research, and market analysis to define the Super Cruise engagement and quality strategy, with outputs that inform executive decisions and are adopted across vehicle programs and platforms.
• Establish and prioritize product requirements to solve key business and customer problems.
• Define and maintain frameworks that align software, systems, safety, quality, and vehicle programs on what ‘good’ looks like for hands-free performance and manage deviations from those frameworks with clear recommendations to leadership.
• Own the Super Cruise engagement and quality metric stack and use it to drive prioritization, influence roadmap and investment decisions, and directly inform business outcomes such as adoption, retention, and profitability across the Super Cruise portfolio.
• Serve as a subject matter expert for your product portfolio, providing guidance to internal teams and cross-functional partners by raising the overall bar for product thinking, metrics rigor, and decision quality.
• Communicate product status and updates to senior leadership and stakeholders
• Monitor emerging trends to inform and drive execution of the product roadmap
• Help foster a data-driven culture and establish metrics to measure the effectiveness of Super Cruise initiatives

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees