Staff Product Manager, Seller Experience

Stripe, Inc.•Seattle, WA

47d•Hybrid

About The Position

We're looking for a Staff Product Manager to drive the end-to-end strategy for the platforms that power how our global sales organization sells, prices, and contracts with customers. Reporting directly to the Head of Monetization Systems (Seller and Commerce Systems), this role will operate horizontally across multiple product areas-partnering closely with the Seller Systems PM leadership, engineering, sales, legal, commerce systems and finance teams-to ensure our systems scale efficiently and deliver a seamless, unified seller experience. You will act as the connective force between our CRM, Configure-Price-Quote (CPQ), Contract Lifecycle Management (CLM), and supporting GTM systems, ensuring that each investment ladders up to a cohesive architecture and a consistent experience for sellers. This role requires both deep product management craft and strong domain expertise in sales technology, with the ability to think several layers up-from user workflow to data architecture to business impact. Your work will directly shape our Seller Experience outcomes by driving meaningful gains in seller productivity, enabling more deals to close without support, improving satisfaction with seller tooling through a modern, intuitive experience, shortening quote and approval cycles, and unlocking significant time savings through automation and AI-powered workflows.

Requirements

12+ years of product management experience leading complex, cross-functional systems in large-scale B2B or enterprise environments.
Hands-on expertise with Seller Systems platforms, including CRM, CPQ, and CLM, with proven ability to deliver measurable productivity and reliability improvements in tools such as Salesforce, Ironclad, or equivalent.
Demonstrated success modernizing go-to-market workflows-quoting, pricing, approvals, contracting-across multiple products and functions.
Experience building and scaling API-first internal platforms that leverage data, automation, and AI to improve decision quality and efficiency.

Nice To Haves

Deep architectural and systems thinking, able to connect platform design, data flows, and user experience into one cohesive seller ecosystem.
Expertise in complex B2B monetization models-tiered pricing, commitments, credits, renewals-and the system patterns that enable them.
Proven build-vs-buy judgment, including vendor evaluation, proof-of-concept leadership, TCO modeling, and migration of legacy stacks.
Background in data governance and quality, using telemetry and AI insights to drive operational decisions and continuous optimization.
Track record of solving high-impact, cross-system challenges and aligning senior stakeholders across Product, Engineering, and GTM organizations.
Ability to mentor and elevate product teams, cultivating domain depth, disciplined decision-making, and technical literacy.

Responsibilities

Collaborate on the end-to-end Seller Systems strategy, ensuring our ecosystem of CRM, CPQ, CLM, and adjacent GTM tools forms a connected, scalable foundation.
Partner symbiotically with the Seller Systems PM lead to shape product vision, architecture, and execution across all Seller Systems domains, ensuring end-to-end consistency, scalability, and long-term durability.
Challenge the status quo - proactively identify gaps in system design, data models, and processes, and drive bold, structural improvements that elevate seller productivity and experience.
Coach and mentor product managers across the Seller Systems organization, developing deep domain expertise within the team and embedding strong product and system thinking.
Own and resolve the most complex, cross-system challenges, aligning stakeholders across Sales, Legal, Finance, and Engineering to deliver holistic, durable solutions that scale.
Establish system and design principles for how we build, buy, and operate Seller Systems - ensuring we select the right long-term solutions, not short-term patches.
Guide architecture and investment decisions, weighing trade-offs between build vs. buy, modernization vs. extension, and platform vs. point solution to maintain a cohesive, sustainable ecosystem.
Continuously optimize foundational systems such as CRM, CPQ, and CLM, ensuring reliability, data integrity, and performance at scale.
Operationalize intelligence by connecting data and AI-driven insights to actionable seller workflows, enabling smarter, faster deal execution.
Guard against shortcuts and technical debt, holding a high bar for engineering rigor, observability, and quality throughout the development lifecycle.
Serve as a trusted advisor and thought partner to Product, Engineering, and GTM leadership, influencing company-wide system decisions through structured judgment and deep domain expertise.
GTM alignment. Partner with GTM Insights to synthesize seller feedback and surface key pain points, shaping strategic investment priorities and driving alignment on top product bets.
Enablement & change. Coordinate with Sales Enablement on onboarding/training; support pilots, communications, adoption plans, and success metrics.
NPI & offer readiness. Partner with product lines and central operations on pricing/packaging and commercialization readiness for new offerings; ensure seller tooling and processes are prepared end-to-end.
Intake & prioritization. Partner with Seller Insights and Program Management team to coordinate a clear intake for seller feedback and product enhancements; maintain paved paths and keep product surfaces current.
GTM efficiency loop. Partner with Seller Insights team to translate field-reported friction into prioritized product work and share progress through clear, periodic updates.
Engineering delivery. Co-plan with Engineering on milestones, test readiness, and documentation; ensure product quality and reliability via clear acceptance criteria.
Governance & decisions. Establish lightweight decision frameworks to unblock execution and prevent one-off exceptions; facilitate workshops and executive updates as needed.