Twilio's Efficiency Operations team is at the epicenter of our AI GTM transformation, building the Wise Owl framework - an enterprise agentic AI platform that empowers Twilions to automate how we work, available everywhere we work. This role puts you at the heart of creating the operating system and Agent SDK that will power AI agents across Sales, Support, Operations, and customer experiences. As Staff Product Manager for the Wise Owl Framework, you'll own the core platform that enables rapid deployment of AI agent teams across Twilio. You'll build the Agent SDK, workflow designer, multi-agent orchestration capabilities, RBAC, and enterprise features that allow subject matter experts to create powerful AI solutions with minimal code. This horizontal framework role will enable every vertical GTM AI agent built on top of it.