Staff Product Manager, Modes & Experience Coordination

GM • Warren, MI

2d • Hybrid

About The Position

At General Motors, our product teams are redefining mobility. Through a human-centered design process, we create vehicles and experiences that are designed not just to be seen, but to be felt. We’re turning today’s impossible into tomorrow’s standard - from breakthrough hardware and battery systems to intuitive design, intelligent software, and next-generation safety and entertainment features. Every day, our products move millions of people as we aim to make driving safer, smarter, and more connected, shaping the future of transportation on a global scale. The Role As Staff Product Manager for Modes & Experience Coordination, you will lead discovery and roadmap development to identify and solve unmet customer needs across both driver and passenger experiences. You’ll partner closely with Studio, engineering, and program teams to define and deliver coordinated, cross-functional solutions that shape how occupants engage with the vehicle environment. Your work will focus on creating experiences that help people feel more comfortable, focused, and successful in their actions—whether that means preparing for the road ahead, relaxing during a journey, or staying productive on the go. This role requires a systems thinker who can navigate ambiguity, connect the dots across disciplines, and champion a customer-first mindset. You’ll be responsible for aligning stakeholders, anticipating friction points, and ensuring that every mode delivers on our brand promise and user expectations.

Requirements

• 5+ years product management experience
• Bachelor's degree in Engineering or related fields
• Proven ability to balance tradeoffs between consumer needs and expectations, legal and regulatory requirements, and business objectives.
• Experience developing solutions to hard problems with many constraints, using sound judgement to assess risks, and to layout your argument in a well-structured, data-informed, written narrative.
• Ability to navigate ambiguity and drive projects forward, even without a clear path.
• Strong sense of accountability and ownership
• Demonstrated expertise in writing, with the ability to effectively balance and integrate vision, strategy, and technical details in a cohesive narrative.
• Exceptional communication skills, with the ability to clearly convey complex ideas, tradeoffs, and product decisions across technical and non-technical audiences. Skilled in facilitating alignment among cross-functional partners and driving clarity in ambiguous or evolving contexts.

Nice To Haves

• An MBA or a master's Degree in a technical or engineering discipline
• 3+ years of experience with User Interface Design, Embedded Software, Controls or Vehicle Integration

Responsibilities

• You’ll lead the definition and evolution of Modes & Experience Coordination—orchestrate, multi-system experiences that adapt to occupant needs across driving, riding, preparing, or stationary scenarios. These experiences aim to elevate comfort, reduce friction, and help occupants be more successful in their actions.
• Define and evolve the product strategy and roadmap for Modes & Experience Coordination, collaborating across hardware, software, and experience teams to deliver cohesive, brand-aligned solutions.
• Translate insights from research, behavioral data, and environmental context into actionable product requirements that anticipate friction and drive adoption.
• Facilitate scenario walkthroughs and golden configuration design reviews to align stakeholders and ensure seamless integration across systems.
• Lead discovery and business case development for new and evolving Modes by gathering customer insights, estimating system-level costs, and aligning cross-functional teams around feasible, high-impact opportunities.
• Monitor industry trends and emerging technologies to inform roadmap evolution and maintain competitive relevance.

Benefits

• GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees