Staff, Product Manager, Last Mile Delivery

Walmart • Sunnyvale, CA

1d

About The Position

The Last Mile Delivery team builds and scales products that make every aspect of delivery faster, simpler, and more transparent—for both customers and the drivers who make it happen. Our mission is to create an effortless earnings experience for thousands of independent drivers who rely on our platform every day. In this role, you’ll help shape how drivers understand, track, and receive their Tips, ensuring our systems are accurate, transparent, and easy to navigate. You’ll collaborate across Pricing, Tax, Accounting, Disbursements, and Compliance to deliver a unified earnings experience that builds driver trust and supports our growth at scale.

Requirements

• Bachelor’s degree in business, computer science, engineering, or a related field and 5+ years of experience in product management, or 7+ years of experience in product management or a related area.
• Experience building and scaling consumer-facing products, ideally within marketplaces, gig economy, or payments ecosystems.
• Proven ability to collaborate effectively across teams, influence without authority, and build alignment among diverse stakeholders.
• Working knowledge of product analytics, A/B testing, and data-driven decision-making.
• Understanding of payments, product lifecycles, and compliance considerations.
• Experience managing driver, courier, or gig worker platforms, or equivalent two-sided marketplace products.
• Familiarity with regulatory compliance and transparency initiatives (e.g., disclosure laws, regional reporting).
• Proficiency with Agile methodologies, MVP development, and rapid iteration.
• Strong product discovery and storytelling abilities, with proven success driving outcomes through engineering and UX partnership.

Nice To Haves

• Master’s degree in Computer Science, Engineering, Business Administration, or related area and 6 years’ experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products,
• We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.
• The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Responsibilities

• Lead coordination of all Earnings UI touchpoints for drivers—ensuring clarity, transparency, and ease of earning across the platform.
• Serve as the go-to partner ensuring Tipping information is thoughtfully designed and implemented when upstream or partner teams introduce new capabilities.
• Collaborate with teams across Compliance, Offer Experience, App, and disbursements to create cohesive and accurate experiences.
• Partner with engineering and operations to ensure on-time and accurate disbursement of driver earnings, resolving discrepancies and ensuring system reliability.
• Oversee updates to core driver-facing experiences to improve comprehension and trust.
• Define, develop, and enhance products by building clear roadmaps, writing PRDs, managing delivery, and evaluating performance against KPIs.
• Champion a test-and-learn mindset, leveraging data and experimentation to validate hypotheses and continuously improve outcomes.
• Build strong relationships across Design, Data, Engineering, Operations, and Legal to align priorities and deliver high-quality solutions at scale.

Benefits

• At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet.
• Health benefits include medical, vision and dental coverage.
• Financial benefits include 401(k), stock purchase and company-paid life insurance.
• Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
• Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
• You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
• The amount you receive depends on your job classification and length of employment.
• It will meet or exceed the requirements of paid sick leave laws, where applicable.
• For information about PTO, see https://one.walmart.com/notices.
• Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.
• Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates.
• Tuition, books, and fees are completely paid for by Walmart.
• Eligibility requirements apply to some benefits and may depend on your job classification and length of employment.
• Benefits are subject to change and may be subject to a specific plan or program terms.
• For information about benefits and eligibility, see One.Walmart.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level