Staff Product Manager - Internal Developer Portal

Harness • Mountain View, CA

93d • $181,000 - $226,000

About The Position

Harness is seeking a Staff Product Manager to drive the definition, development, and adoption of our packaged and shipped product - Harness Internal Developer Portal. In this role, you will own technical, end-to-end product initiatives—from identifying user needs and defining requirements to working across several teams to ensure successful delivery. You’ll work closely with customers and engineering teams to guide product development, ensure technical feasibility and high-quality execution, and find innovative ways to efficiently solve complex developer experience challenges. This is a high-impact, high-visibility individual contributor role that requires technical depth and effective cross-functional execution spanning Engineering, Sales, Marketing, UX, Research, Customer Success and Support.

Requirements

• Bachelors in Computer Science or a related field, or equivalent experience is required
• 5+ years of experience in product management with enterprise SaaS / Cloud companies
• 3+ years of experience managing technical products and delivering solutions that enhance developer experience and productivity
• Ability to operate in a dynamic environment and adapt quickly
• Strong technical understanding of architecture and engineering decisions
• Customer focused and passionate about solving real-world developer challenges
• Strong analytical skills and data-driven product decision-making mindset
• Strong communication skills, verbal and written

Nice To Haves

• Experience with Internal Developer Portals, DevOps, CI/CD, Infrastructure management
• Prior experience as a software developer
• Startup experience

Responsibilities

• Build product roadmap based on customers needs, business goals, market and technology trends
• Engage with customers, develop insights into what is possible, and uncover unarticulated customer needs to drive customer success
• Define detailed technical product specs, user stories, mockups, and acceptance criteria in collaboration with other module PMs, engineering or independently
• Collaborate closely with engineering to ensure technical feasibility and the timely delivery of high-quality features
• Collaborate with UX teams to deliver intuitive and delightful end-user experiences
• Interact and collaborate with Support, Customer Success, and field teams, to understand customer issues and drive business outcomes
• Collaborate with SRE, and release teams to plan, drive and execute product releases cycles
• Collaborate with product marketing to support the creation of customer-driven messaging and content

Benefits

• Competitive salary
• Comprehensive healthcare benefits
• Flexible Spending Account (FSA)
• Flexible work schedule
• Employee Assistance Program (EAP)
• Flexible Time Off and Parental Leave
• Monthly, quarterly, and annual social and team building events
• Monthly internet reimbursement
• Pay transparency

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees