Staff Product Manager: Enrollment and Participation

Uplight

92d • $150,000 - $170,000

About The Position

Uplight is creating a new category of energy. We make software that manages energy resources in homes and businesses—including things like smart thermostats, electric vehicles, solar panels, storage batteries, heat pumps, and even people’s behavior—to generate, shift, or save energy to balance the grid, making it more efficient and reliable. This creates clean energy capacity that can be used by the power grid instead of burning more fossil fuels. Our solutions accelerate the transition to clean energy and save money for energy customers. We are seeking a Product Lead / Senior PM to join our team and help us achieve our ambitious goals for our business and the planet. This person will lead our product innovation in bringing a strong, cohesive, intuitive experience for Residential & Business customer end users enrolling in climate-positive energy programs like demand response (DR), time-varying rates (TVR), and energy efficiency initiatives (EE). This influential role sits at the intersection of supporting end customers, program managers, grid operators, and our internal admin teams, to drive maximum impact on grid flexibility.

Requirements

• 5+ years experience leading product teams to understand highest value pain points, market opportunities, and delivering on them
• Excellent communication and storytelling skills, with an ability to clearly articulate your narrative to both technical and non-technical, internal and external client audiences alike
• Experience leading horizontal, multi-team efforts around shared business goals or questions, embedding discovery throughout your process
• A user-first mindset that advocates for the pursuit of simple, elegant solutions, while balancing ambiguity and technical constraints
• Deep experience driving customers through funnels to bring the right program in front of the right person at the right time
• Growth-minded and well-versed in giving and receiving constructive feedback, with a commitment to collaborative problem-solving
• Experience building enterprise software (B2B and/or B2C)
• Ability to facilitate, understand, and articulate technical design concepts, APIs, and DB querying etc
• Experience mentoring other PMs, acting as a player/coach

Nice To Haves

• A deep curiosity for exploring responsible efficiency opportunities with AI
• Comfortable jumping into complex technical domains with curiosity and humility
• Experience working in multiple industries and/or in startup environments
• Fluency in Agile environments, meeting cadences, etc.

Responsibilities

• Develop and articulate a clear product strategy for our tools and products that drive enrollment into grid-positive programs
• Collaborate closely with engineering and design to shape strategy & roadmap, prioritize the most valuable problems to solve, and launch MVPs to quickly validate hypotheses in that strategy
• Lead iterative product & design thinking to continuously measure, learn, and enhance user experience in our enrollment & participation products
• Build a deep and data-driven understanding of customer needs, pain points, and real-life behaviors across programs
• Drive user research with clients at every stage of product development
• Define, monitor, measure, analyze, and report on key metrics for your products
• Partner closely with Designer, Engineers, fellow PMs & User Researchers, Marketers, Account Managers and more across the business to align on core user problems (or JTBD) and uncover shared opportunities together
• Champion a culture of continuous learning, feedback, and iteration

Benefits

• Flexible time off
• Generous parental leave
• Wellness stipend
• Work flexibility
• Ample advancement opportunities
• Robust learning and development programs
• Supportive team environment that fosters collaboration and innovation

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 251-500 employees