Staff Product Manager, Developer Platform

Box•Redwood City, CA

5d•Hybrid

About The Position

Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift. WHY BOX NEEDS YOU Box is growing fast. Real fast. Every business in the world is looking to modernize the way that they work. As the leader in cloud content management, Box is the ideally positioned company to help enterprises transform how people collaborate together, onsite or remotely. We want to make sure that the engineers at Box have the best tools possible to drive that transformation in a safe and efficient way. That's where you come in! As a product leader for Box's Developer Platforms and Experiences you will shape the vision and evolution of the software development experience, practices and automation that allows Boxers to harness the power of Public Clouds and cloud native solutions to innovate effectively while still providing enterprise level quality, reliability and performance our customers expect. You'll be partnering with other Product Managers from Internal Developer Platforms and Experience team to: Define how Box should operate in SW development space, including infrastructure, SW platforms, frameworks and tools needed. Seamlessly integrate continuous deployment and delivery phase into Box end-to-end SW development user journeys and pipelines implementations. Continuously measure, collect, and analyze feedback on developer experience initiatives. Promote the new platform capabilities, best practices, and create opportunities for developers to connect, learn, and collaborate with each other. Utilize insights and data to iterate and improve the effectiveness of programs, processes, and tools. As Box expands its business and presence across the globe, we want to make sure our engineers are provided with a solid “paved path” and infrastructure to smoothly deliver enterprise grade products that meet quality, security, global and in-region compliance requirements.

Requirements

Proven experience in senior roles in Product Management, Community Management, Developer Relationships, Release Management or similar, with a focus on SW deployment and delivery tools, or developer-focused PaaS products.
Previous experience in engineering role in a SaaS company with strong understanding of developer needs, workflows, and challenges in such environments.
Strong technical background and understanding of software delivery processes, tools, and frameworks.
Strong problem-solving and strategic thinking abilities, with a focus on delivering exceptional user experiences.
Excellent communication and interpersonal skills, with the ability to build relationships and effectively engage with developers, to collaborate effectively with diverse stakeholders and bridge the gap between technical and non-technical teams.
Passion for creating impactful products and driving developer productivity.
Empathy and the ability to advocate for developers' interests and concerns.
Conflict resolution and problem-solving skills to address issues effectively.
Familiarity with industry trends and best practices in developer engagement.
Analytical skills to assess and track metrics related to developer satisfaction and productivity.
Hands-on technical experience of using SW delivery tools, infrastructure platforms, and developing cloud-native and microservice applications.

Nice To Haves

Experience in mentoring or supporting the professional growth of developers is a plus.

Responsibilities

Take ownership and focus on creating a seamless and delightful SW development experience for our engineers, enabling them to build high-quality software and innovate effectively.
Conduct market research and stay up-to-date with industry trends, best practices, and emerging technologies related to developer productivity. Leverage this knowledge to drive innovation and continuously improve our offerings.
Translate the product strategy into a tangible roadmap that outlines the key features, initiatives, and milestones for the product's development.
Identify and prioritize key areas for improvement and innovation based on their strategic impact on the productivity, efficiency and satisfaction of our development teams.
Collaborate with various stakeholders, including development teams, project managers, and executive leadership to build and deliver exceptional products and communicate the value of investing in developer experience, gain support for initiatives, and ensure alignment across the organization.
Partner with other Product Managers to seamlessly integrate products into Box end-to-end SW development user journeys and pipelines implementations.
Develop and implement strategies to engage and connect with internal developers. Establish and nurture an active developer community and open communication channels, promoting knowledge sharing, best practices, peer-to-peer collaboration, and sharing feedback, ideas, and concerns.
Establish mechanisms for collecting feedback from developers on various aspects such as processes, tools, and organizational support. Regularly communicate updates, changes, and important information to developers, ensuring transparency and fostering trust.
Act as a subject matter expert and advocate for internal developers. Represent their interests in discussions and decision-making processes at the executive level.
Successfully roll out and measure the adoption of developer-centric processes, tools, or platforms, resulting in a reduction in development bottlenecks and improved efficiency in the development workflow.