Staff Product Manager (Data & ML Exp Req'd)
About The Position
Grubhub is seeking a highly analytical Product Manager to own the strategy and roadmap for our recommendation and search ranking algorithms. As the leader of the engine that drives a significant portion of all Grubhub orders, you will be responsible for the models and business logic that populate our homepage recommendation carousels, search listing pages, and other high-impact surfaces. This role is for a "data-first" leader who thrives on balancing complex, competing goals—long-term retention, short-term conversion, and marketplace health. You will bridge the gap between deep technical execution and high-level business strategy.
Requirements
- 5+ years of Product Management experience with a focus on search ranking or recommender systems. We are also open to candidates with a deep background in Data Analytics or Business Intelligence who have a proven track record of translating complex data into actionable business strategy.
- Demonstrated ability to lead complex, cross-functional initiatives in large-scale consumer platforms; e-commerce or marketplaces preferred.
- Exceptional data fluency and the SQL skills necessary to perform independent analysis and model how specific algorithm changes influence macro-level business goals.
- Deep technical understanding of the end-to-end ML ecosystem, including production infrastructure required to serve models at scale.
- An ownership mentality and a passion for the user experience, ensuring that technical optimizations never come at the expense of a seamless diner journey.
- A track record of defining a clear vision and delivering measurable results in ambiguous, complex problem spaces
Responsibilities
- Set the multi-year evolution of our ranking and recommendation systems, including the long-term strategy, roadmap, and technical execution
- Partner with Product Managers across the organization—from Homepage to Post-Purchase—to seamlessly integrate intelligent recommendations into every stage of the user journey
- Apply deep user empathy and UXR insights to drive technical prioritization
- Navigate the complex trade-offs of a three-sided marketplace, balancing the diner experience and delivery speed with restaurant operational health and logistics
- Drive innovation through market research, relentless experimentation, and "buy vs. build" analyses for our technical stack
- Lead a comprehensive experimentation strategy that encompasses online A/B testing frameworks and a sophisticated point of view on which offline metrics best serve as leading indicators for online outcomes
- Collaborate directly with ML Engineering to brainstorm feature engineering and co-author technical solutions that are both viable and strategically sound
- Translate highly technical solutions and trade-offs into clear business impact for VP- and C-level stakeholders
Benefits
- We offer a competitive salary package including equity and 401K.
- Additionally, we provide multiple medical, dental, and vision plans to meet all of our employees' needs as well as many benefits and perks that are not listed.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
