Staff Product Manager, Commerce Platform

Ōura

76d • $182,000 - $228,000

About The Position

Oura is looking for an experienced Product Manager to join our Commerce team to focus on our platform. Our mission is to expand Oura’s reach to various commerce channels, all around the world, and power an ecosystem of partners and services to help our members achieve their desired health outcomes. The Commerce team at Oura is responsible for all the ways members acquire and onboard Oura products and services. Our team covers several distinct commerce channels - direct to consumer and business to business. We are also responsible for the member experience. The commerce platform is responsible for the services that power all of commerce, such as payments, member loyalty, and taxes, to name a few.

Requirements

• 9+ years experience as a product manager, with a focus on financial technology and/or ecommerce.
• Excellent communication and collaboration skills, with the ability to work effectively across disciplines on a distributed team.
• Experience in enterprise/B2B ecommerce on a global scale.
• Experience in global payments, including infrastructure such as vaulting, ledger systems, routing, tokenization, and optimization.
• A deep understanding of how card payments work, and how to operate within a payments partner ecosystem.
• Demonstrated ability to collaborate well with engineering, and be their internal champion.
• Enough technical knowledge to be 'dangerous.' You can write an API spec but not necessarily code to it.
• Experience with different levels of scale. Understanding that the tools and tactics used at early stages might be different from middle stages and large scale stages.
• Excellent prioritization skills, developing frameworks to help distributed teams make decisions and execute.
• Humor, grace, and patience to build on Oura’s core values in a fast paced, high growth environment.

Responsibilities

• Lead the Commerce Platform team.
• Establish the platform team’s strategic importance and business value.
• Craft the vision and strategy for the platform team, and communicate the business value of platform development efforts to stakeholders.
• Collaborate with engineering on the team roadmap, bringing context to business objectives and craft frameworks to help the team make decisions.
• Actively collaborate with engineering on service oriented architecture development across all phases of development - design, build, migrate, and operationalize.
• Collaborate with the other commerce teams - your primary customers - on shared service development, migration, and ongoing development.
• Partner with operational teams - customer experience, member experience, finance, payment ops, etc. - to set and achieve organizational goals.
• Work directly with outside technology partners - such as payment providers - on integrations, roadmap development, and operational improvements.

Benefits

• Competitive salary and equity packages
• Health, dental, vision insurance, and mental health resources
• An Oura Ring of your own plus employee discounts for friends & family
• 20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off
• Paid sick leave and parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 501-1,000 employees