Staff Product Manager, AI

Airwallex•San Francisco, CA

3d•Onsite

About The Position

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next. About the Team This team is building production AI that eliminates financial busywork for startups globally. We're delivering intelligent automation across payments, payroll, bookkeeping, and tax—freeing founders to focus on building their companies instead of managing finances. We leverage cutting-edge AI tooling across the spectrum: from prompt engineering and in-context learning to fine-tuned models and agentic systems, choosing the right approach for each problem. We work backward from real founder pain points, own customer outcomes, and ship fast. The team is small, elite, and builder-focused, led by operators with a track record of shipping AI products at scale. Backed by Airwallex's proven fintech infrastructure, global payments network, and distribution. You'll solve hard technical problems with real autonomy and direct customer impact Responsibilities This role will be part of our newly formed AI team, where we are setting out to build Agentic Finance as we prepare for a post-SaaS world and move up the value chain from delivering not just finance infrastructure and tooling, but finance work. In this role, you will be leading efforts to build our new AI product from 0 -> 1. We are looking for AI native mindsets, where you will be able to bring your recent experience in AI and forward leaning creative mindset to build out a groundbreaking new platform. Invent a new product and user experience, from strategy and solution design to iteration, roadmaps and delivery plans Collaborate closely with engineering, design, commercial teams and most of all our customers to go from zero to one, build something people want, achieve PMF, and scale from there Inform product strategy and approach by deeply understanding the latest developments and trends, target markets, and competitive landscape This role is based in San Fran

Requirements

6 + years of overall professional experience
Demonstrated experience in novel fields like GenAI
Previous experience as a startup founder or early joiner
Bachelor's degree or higher within STEM
Experience in product management building products from 0-1
Excellent communication skills with the ability to convey product strategy to both technical and non-technical audiences
Close attention to detail, ability to structure complex problems and inform decisions with data and first-principle insights
Drive, grit, and persistence to take ownership and move ideas to reality in short periods of time
Ability to thrive in cross-cultural and cross-functional teams
Experience considering both user requirements and commercial strategy in order to drive meaningful product growth

Responsibilities

Invent a new product and user experience, from strategy and solution design to iteration, roadmaps and delivery plans
Collaborate closely with engineering, design, commercial teams and most of all our customers to go from zero to one, build something people want, achieve PMF, and scale from there
Inform product strategy and approach by deeply understanding the latest developments and trends, target markets, and competitive landscape

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