Staff Product Designer

Kong • San Francisco, CA

39d

About The Position

Kong is building the future of API management for developers. We’re a fast-growing, well-funded company with happy customers and motivated employees. As a Staff Product Designer at Kong, you’ll collaborate closely with product managers, engineers, and other stakeholders to understand customer needs and craft exceptional solutions for our customers. Because we’re a small team, you have the opportunity to make a significant impact on our end-to-end product experience. Given the technical nature of our product, an ideal candidate will have familiarity with using or designing developer experiences.

Requirements

• At least 6+ years of related experience, with at least one experience designing for a developer-focused product
• A portfolio that demonstrates expertise in all phases of design, including:
• Leading a collaborative design process from definition to delivery
• Conducting your own user research
• Making data-informed design decisions
• Positively impacting customers and improving business metrics
• Demonstrating strong communication and storytelling skills (written and verbal)
• Using and contributing to a shared design system and team processes
• Crafting aesthetically-pleasing and pixel-perfect final UI

Responsibilities

• Design exceptional experiences: Design experiences that our customers need and love. Lead complex projects from early concepting to final UI design, while upholding our design standards and design system. Apply systems thinking by looking beyond your product area for opportunities to improve overall cohesion and usability.
• Champion customers: Take time to understand our customers, their jobs-to-be-done, and infuse this understanding into your work and that of others. Identify and make a compelling case for improving existing areas of our product to better meet the needs of our customers.
• Drive alignment: Solicit diverse perspectives, early and often, to strengthen your work. Communicate context, including customer data, business impact, trade-offs, and rationale, to generate alignment and make forward progress.
• Demonstrate ownership: Proactively educate people outside of the design team on the best way to work together. Be clear about your priorities and level of urgency. Keep people informed about your progress, risks, and changes to timelines. Take initiative to improve our team and its practices.
• Level others up: Role model best practices and mentor junior members of the design team.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees