Staff Product Designer

Pano AI

6d•Hybrid

About The Position

We're looking for an experienced, entrepreneurial product designer to be a founding design voice on Pano's second product - a high-visibility initiative built to serve emergency managers and high-risk industries navigating the growing wildfire threat. You'll be a core partner to our Director of Product in shaping the product vision, driving customer discovery, and translating complex operational needs into intuitive, high-stakes experiences. Working closely with engineering, product, customer success, and operations leaders on design decisions, you will also play a key role in helping scale and shape the design function at Pano as the company grows. This is a high-impact, high-visibility role that sets the foundation for how our teams design, build, and scale product experiences.

Requirements

8+ years of experience researching, designing, and shipping software products, with demonstrated experience in complex UX workflows, enterprise software, or safety-critical products.
A strong portfolio that showcases not just execution but the way you think - how you frame problems, navigate ambiguity, and drive toward clarity.
Experience partnering directly with senior product leaders to shape strategy, not just deliver designs.
Strong user research skills with the ability to synthesize customer insights into actionable design direction.
Self-motivated with the ability to operate in a fast-paced, sometimes ambiguous environment - and the judgment to know when to move fast and when to slow down.
Humility, empathy, and open-mindedness.

Responsibilities

Partner closely with the Director of Product to define the user experience vision and design strategy for Pano's second product, ensuring design decisions align with strategic goals and customer needs.
Lead customer discovery alongside the product team - conducting user research, usability testing, and synthesizing qualitative and quantitative insights to inform and validate design decisions.
Take complex, ambiguous problems - particularly in high-risk, time-sensitive operational environments - and turn them into simple, intuitive, and life-critical product experiences.
Bring product initiatives to life through journey maps, information architecture, user flows, wireframes, prototypes, pixel-perfect UI, and interaction designs.
Collaborate across engineering, product, and customer success to define and prioritize requirements, ensuring design is grounded in both customer reality and technical feasibility.
Communicate design rationale, conceptual ideas, and the user-centered design process effectively to senior leadership and cross-functional stakeholders.
Iterate rapidly across a high-velocity product environment while maintaining the highest standards of quality.