Staff Product Designer

Garner Health•New York City, NY

2d•$240,000 - $270,000•Onsite

About The Position

Healthcare quality is declining and soaring costs are crushing American families and businesses. At Garner, we’ve developed a revolutionary approach to evaluating doctor performance and a unique incentive model that's reshaping the healthcare economy to ensure everyone can afford high quality care. By providing organizations relief from surging healthcare costs, we've experienced rapid adoption in the market and have more than doubled our revenue annually over the last 5 years, becoming the fastest growing company in our space. To support our continued growth, we're expanding our team by over 50% each year, seeking exceptional talent to shape our unique, award winning culture (for example, USA Today Top Workplaces 2025) designed to cultivate teamwork, trust, autonomy, exceptional results, and individual growth that creates an inflection point in your career. About the role: We are looking for a Staff Product Designer to join our Growth team. The Growth team focuses on driving adoption and engagement with Garner and oversees member acquisition, onboarding, and engagement as well as oversees our app architecture and design system. In this role, you’ll develop core experiences such as engaging onboarding flows, a notifications system, and strategize on how to best engage high value users. In addition, you’ll own the Design System at Garner and work across teams to facilitate its use and drive its continual evolution. Where you will work: This role will be based in our New York City office. You must be willing to work in the office 3 days per week on Tuesday, Wednesday and Thursday.

Requirements

8+ years of relevant experience shipping consumer-facing products, including mobile products on iOS and/or Android
Proven experience developing and managing design systems
A highly refined aesthetic sense and a preference for simple and clean experiences; you design products that not only meet user needs, but are delightful and engaging
Extremely high attention to detail - you sweat the details and hold your peers accountable to delivering a refined finished product
Excellent communication skills and ability to clearly communicate design rationale and concepts to stakeholders
A humble and user-focused approach to design. You are constantly challenging your own assumptions and crave feedback through research and metrics
The ability to deliver candid, constructive feedback to peers that helps them improve while building trust
A desire to be a part of our mission to improve the healthcare system

Responsibilities

Own the UX of Garner’s overall app architecture and core systems that are used across teams such as the home screen, global navigation, notification system, permissions, and more
Own and evolve our design system that is used across areas to ensure a consistent and usable app experience
Collaborate across teams to ensure the adoption and use of our design system and standards and help evolve it when necessary
Lead UX for growth projects from initial definition and research through launch
Partner with product to shape strategy and scope for the area and within projects
Partner tightly with engineering to implement our design system and ensure overall quality of the app
Own design’s relationship with the commercial org including delivery of screenshots and concepts for sales and marketing
Develop a deep understanding of our member’s needs and motivations, practicing empathy at every step and creating products for users who are seeking seamless healthcare