Staff Product Designer

StepfulNew York, NY
2d$190,000 - $225,000Onsite

About The Position

Stepful is reimagining allied healthcare training by offering affordable, online, instructor-led, and AI-supported programs that help learners—especially those from underserved communities—launch high-demand healthcare careers. In addition to our direct-to-consumer training, Stepful partners with leading healthcare institutions to build talent pipelines and address the growing shortage of allied health workers. Our graduates, including Medical Assistants, Pharmacy Technicians and more, go on to work at major employers like CVS, NY-Presbyterian, and Walgreens. Stepful is backed by Y Combinator, Reach Capital, and AlleyCorp, with a recent $31.5M Series B led by Oak HC/FT. Additionally, we were named the #1 EdTech company in the U.S. by TIME for 2025 and to GSV's 150 Most Transformational Growth Companies in Digital Learning. We’re unlocking the full potential of the global workforce—improving access to quality healthcare for everyone, everywhere. As our Staff Product Designer, you’ll be responsible for building rich, intuitive best in class experiences for students, instructors, and coaches. Your projects will range from designing delightful product experiences for students, maturing our design system, improving the platforms our coaches and instructors use daily and new products for Stepful partners.

Requirements

  • 8+ years of work experience with a focus on product design across a variety of platforms from mobile to web
  • A deep understanding of the tech that powers digital products, and how to collaborate with engineering to make the most of emerging capabilities
  • An end-to-end versus waterfall approach to product, able to apply a wide variety of product design skills (e.g., design thinking, design strategy, user problem definition, information architecture, service design)
  • Experience driving user research to understand underlying pain points and needs and inform product strategy
  • Experience building relationships with teammates, influencing decisions at a variety of levels and across multiple teams

Nice To Haves

  • You have previous startup experience especially at B2B2C or B2C EdTech/Healthcare companies
  • Experience with A/B testing or other experiment/data driven product development organizations

Responsibilities

  • Use your product thinking, visual design, and system steward skills to design rich, intuitive best in class experiences for students, instructors and coaches
  • Autonomously define opportunities and appropriate methodologies based on the shape of the problem, utilizing methods such as project prioritization and planning, conducting research, writing jobs to be done, mapping user flows, creating wireframes, prototyping, and designing high-quality workflows across our native and web apps
  • Identify opportunities for and leverage both quantitative and qualitative data to guide your design decisions and utilize a hypothesis driven experimental mindset
  • Collaborate closely with product, engineering, growth and operations to address challenges, manage trade-offs and get the team excited
  • Own and mature our design system to evolve our patterns, components, styles and patterns across all products

Benefits

  • The total compensation package will also include our benefits package and an equity (ISOs) package.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

No Education Listed

Number of Employees

11-50 employees

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