Staff Product Designer, People Product

DoorDash USA

About The Position

The People Technology Product team builds the internal products and frameworks that power every employee’s journey at DoorDash, Wolt, and Deliveroo globally. We design experiences that help candidates get hired, employees grow, managers develop their teams, and People teams operate efficiently — all within a hybrid ecosystem of custom-built applications and best-in-class SaaS tools. Our work spans the full candidate and employee lifecycle — from recruiting and onboarding to learning, performance, compensation, employee support, and offboarding. Our north star is to create a connected, intelligent, and intuitive experience for every person who interacts with DoorDash’s People systems. We partner closely with Engineering, People/HR, IT, and Analytics to build an operating system for how work gets done — one that blends human-centered design, automation, and AI to deliver fast, reliable, and delightful experiences. We’re looking for a Staff Product (UX) Designer to design the future of how employees, managers, and People teams interact with DoorDash’s technology. As our sole designer, you’ll own the end-to-end design and research strategy for key experiences across hiring, onboarding, talent management/growth, compensation, and service delivery — spanning multiple user groups (employees, managers, recruiters, People Business Partners, Comp Partners, and HR Operations). You’ll own both user experience design as well as user experience research; your design focus will primarily be on our custom-built applications and you’ll also conduct research across our full portfolio. This is a foundational, critical role that blends research, systems design thinking, and interaction design. You’ll uncover user needs, define information architecture across our hybrid stack, and design intuitive, scalable interfaces that make complex systems feel effortless. You’ll also shape the design principles and frameworks that will guide our evolution from tools to experiences — contributing directly to DoorDash’s long-term People Product vision, affecting tens of thousands of employees’ career development.

Requirements

Have 8+ years of UX design experience, ideally in enterprise, people, or internal systems contexts.
Have demonstrated ability to lead design end-to-end, from discovery through delivery, across complex workflows.
Have strong experience conducting user research and synthesizing insights into design strategy and IA.
Are fluent in designing for hybrid ecosystems — integrating SaaS platforms (e.g., Workday, Greenhouse, ServiceNow) with custom-built tools.
Understand accessibility, localization, and the nuances of designing for global, distributed workforces.
Communicate clearly, collaborate deeply, and can articulate design rationale to technical and non-technical audiences.
Are excited by AI, automation, and systems thinking — and want to help design the product foundation for our future.

Responsibilities

End-to-End Experience Design: Lead design across the candidate, employee, manager, and People team journeys — from discovery and mapping to prototyping and validation — ensuring experiences are cohesive across 1P and 3P systems.
User Research and Insights: Conduct qualitative and quantitative research to uncover user needs, pain points, and mental models. Translate findings into actionable insights and design opportunities.
Information Architecture: Define navigation, structure, and interaction models that unify the employee experience across multiple systems (Workday, Greenhouse, our manager hub, and our employee AI assistant, etc.).
Prototyping and Testing: Rapidly prototype and validate concepts with users and stakeholders; partner with Engineering to bring designs to life through iterative testing and refinement.
Design Systems and Standards: Help establish a People Product design system that ensures consistency, accessibility, and scalability across all People-facing tools.
Cross-Functional Collaboration: Partner with Product Managers, Engineers, and People Team Centers of Excellence to align design decisions with user needs, business objectives, system constraints, and employee outcomes.
AI and Automation Design: Shape the UX of AI-powered interactions (e.g., our AskHR employee assistant) that redefine how employees get work done.

Benefits

a 401(k) plan with employer matching
16 weeks of paid parental leave
wellness benefits
commuter benefits match
paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act)
medical, dental, and vision benefits
11 paid holidays
disability and basic life insurance
family-forming assistance
a mental health program