Staff Product Designer, New Verticals – Merchant Experience

DoorDash USALos Angeles, NY
5dHybrid

About The Position

About the Team Our New Verticals team is on a mission to deliver selection, quality, and value to our customers across grocery, convenience, alcohol, retail, and other emerging lines of business. This team will drive the evolution of DoorDash from a restaurant delivery app to enabling access to everything your neighborhood has to offer. We are at the early stage of this transformation and looking for designers to help shape the path we take. About the Role Retail is the next frontier for our growing set of offerings, and we aim to make DoorDash the most convenient shopping experience ever built. Imagine the possibilities as you spearhead DoorDash's unique perspective on how millions of people will shop for clothes, shoes, electronics, and more. You will get to design 0-1 experiences and define new systems that scale to the variety of retail items across categories. You will report to the Head of New Verticals Design on our Consumer Product Design team. This role is hybrid, 1-2 days a week working onsite from one of our Design hubs and the rest working from home.

Requirements

  • You’re motivated by complex customer problems and early stage product development.
  • You balance speed of execution and craft with the best of ‘em.
  • You're able to advocate and make smart trade-offs among your product peers, and know how to achieve results.
  • You have 5+ years of work experience and a portfolio showcasing your ability to maintain a high bar for craft at scale.
  • You have experience leading new initiatives and achieving success in a team environment.
  • You think of yourself as a craftsperson focused on quality, usually find yourself sweating over the lowest level of details and care about elevating the overall experience.
  • You excel at storytelling and convey complex topics clearly and thoroughly to stakeholders at all levels of the organization.
  • You use a first principles approach and aren’t afraid to try new things to create the future.

Responsibilities

  • Contribute directly to DoorDash's consumer product strategy and define the future of our Retail experience.
  • Explore complex, ambiguous problem spaces, working with your team to understand the opportunity, and then chart a path forward.
  • Influence your team's approach to product development, shaping the team's culture, processes, and practices.
  • Improve the lives of millions of DoorDash customers every day.
  • Define how Retail products are shopped across DoorDash

Benefits

  • comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching
  • 16 weeks of paid parental leave
  • wellness benefits
  • commuter benefits match
  • paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act)
  • DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.
  • For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
  • For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).
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