Staff Product Designer, Go Enterprise

Superhuman • San Francisco, CA

2d • Hybrid

About The Position

Superhuman offers a dynamic hub-based hybrid working model for this role. This flexible approach gives team members the best of both worlds: plenty of focus time along with in-person collaboration that helps foster trust, innovation, and a strong team culture.
About Superhuman
Grammarly is now part of Superhuman, the AI productivity platform on a mission to unlock the superhuman potential in everyone. The Superhuman suite of apps and agents brings AI wherever people work, integrating with over 1 million applications and websites. The company’s products include Grammarly’s writing assistance, Coda’s collaborative workspaces, Mail’s inbox management, and Go, the proactive AI assistant that understands context and delivers help automatically. Founded in 2009, Superhuman empowers over 40 million people, 50,000 organizations, and 3,000 educational institutions worldwide to eliminate busywork and focus on what matters. Learn more at superhuman.com and about our values here.
The Opportunity
Superhuman Go is a proactive agent platform that helps people do their best work across everything they read, write, and communicate, often before they even ask. Go brings intelligence directly into real workflows, offering timely suggestions, insights, and actions that help people move faster and work with greater confidence. As Superhuman evolves into an AI-native productivity suite spanning Docs, Mail, and more, Go is the connective layer that makes intelligence feel present, useful, and reliable at scale.
As a Staff Product Designer focused on enterprise experiences within Go, you will shape how proactive agent capabilities scale across entire organizations. This is where design has outsized impact. When enterprise teams can confidently deploy Go, adoption compounds quickly across hundreds or thousands of users. Your role is to make that possible by designing experiences that help organizations introduce, control, and evolve powerful agent behavior in a way that feels clear, intentional, and trustworthy from day one. You will focus on turning complexity into confidence, ensuring that Go remains easy to understand and valuable to use even as it scales across enterprise environments. This role places a strong emphasis on design craft, with high expectations for thoughtful interaction design, visual clarity, and polished execution that make advanced AI behavior feel approachable and human.

Requirements

• 7+ years of product design experience, with a track record of owning complex, cross-surface problems end to end.
• Comfortable operating at a Staff level by setting direction, influencing partners, and raising quality beyond individual projects.
• Experience designing enterprise experiences where trust, reliability, and clarity directly influence adoption.
• Experience designing AI-native products, including shaping interactions where model behavior, uncertainty, constraints, and user trust are first-class design concerns.
• Deep curiousity about emerging AI-native products and experiences.
• Demonstrated strength in design craft, with a portfolio that shows polished UI, thoughtful interaction design, and strong attention to detail.
• Strong systems thinker who can reason across user experience, complex systems, and agent behavior.
• Demonstrated ability to work independently with minimal guidance, manage priorities across multiple initiatives, collaborate effectively with cross-functional teams, and thrive in fast-paced, results-driven environments.

Responsibilities

• Own the end-to-end design of enterprise experiences for Superhuman Go, from how proactive agent capabilities are configured and rolled out to how they show up in real day-to-day workflows.
• Define and evolve critical user journeys for enterprise personas, turning complex systems into clear, usable experiences.
• Design enterprise-ready agent configuration and control surfaces, such as feature enablement, data management, and model choices, so powerful AI behavior is safe and practical to deploy at scale.
• Create trustworthy experiences around data protection, integrations, identity, audit logs, and clear transparency into what the agent can access and why.
• Design highly polished interfaces and interactions, holding a high bar for craft, clarity, and visual excellence across both end-user and admin experiences.
• Partner closely with Product, Engineering, Research, Content, and Security teams to align on trade-offs, resolve issues, and raise the bar for enterprise AI experiences that drive adoption and confidence.

Benefits

• Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)
• Disability and life insurance options
• 401(k) and RRSP matching
• Paid parental leave
• 20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time
• Generous stipends (including those for caregiving, pet care, wellness, your home office, and more)
• Annual professional development budget and opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed