HubSpot-posted 2 months ago
$210,000 - $336,000/Yr
Full-time • Senior
Cambridge, MA
5,001-10,000 employees

HubSpot’s mission is to help millions of organizations grow better and we’re looking for a Staff Product Designer who can make an impact by shaping the end-to-end integration journey. This work spans from discovery and installation to management and support—and by building tools that empower third-party developers to create integrations and AI agents on HubSpot. This is a high-impact, systems-level design role where prototyping is how we think, communicate, and align across complex products. The Ecosystem is how HubSpot grows with its customers and partners. As we move toward an AI-native future, this role ensures our integrations, agents, and developer tools feel seamless, cohesive, and deeply human. Prototyping is how you’ll lead—by showing what the future looks like and inspiring others to build it.

  • Lead the design vision for the full ecosystem experience across discovery, installation, configuration, usage, and support.
  • Prototype early and often—to explore, align, and de-risk ideas before they’re built.
  • Weave cohesive experiences across product surfaces, partnering closely with Developer Platform, App Marketplace, CRM Core, and AI Product teams.
  • Apply deep systems thinking, ensuring extensibility, scalability, and usability across developer and end-user touchpoints.
  • Drive product strategy through journey mapping, service blueprints, and high-fidelity prototypes that show—not tell—the future experience.
  • Mentor designers across the org to elevate craft, prototyping maturity, and systems literacy.
  • Measure design impact through metrics tied to activation, adoption, and CSAT.
  • Advocate for both users and builders, ensuring HubSpot’s ecosystem delivers value for customers and partners alike.
  • Have experience designing complex SaaS or platform ecosystems.
  • Have led end-to-end experiences that cross multiple surfaces or product areas.
  • Are an expert in interactive prototyping (Figma, Lovable, or code-based tools) and use prototypes to think through and communicate systems.
  • Are a systems thinker who naturally simplifies complex architectures into clear, connected experiences.
  • Thrive in ambiguous, cross-functional environments, and can operate independently to set direction.
  • Have developer-facing design experience or deep curiosity about APIs, SDKs, and extensibility platforms.
  • Have strong product sense—you understand how design decisions influence adoption, retention, and long-term ecosystem health.
  • Are excited by AI and automation, and curious about how AI agents reshape platform experiences.
  • Care deeply about craft—from conceptual frameworks down to polished interactions.
  • Annual Cash Compensation Range: $210,000—$336,000 USD
  • Participation in HubSpot’s equity plan to receive restricted stock units (RSUs).
  • Flexible work environment with options for remote work.
  • Opportunities for professional development and growth.
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