Staff Product Designer, AI

Articulate

118d • $184,200 - $276,200

About The Position

Articulate is the leading SaaS provider of online training solutions for the new world of work. Our industry-leading software and services make it simple for enterprises and SMBs to develop, deliver, and analyze online training that’s engaging and effective. As a Sr Manager, Product Design, you are a strategic, people-first leader who ensures our designers own usability throughout the product lifecycle, champions design excellence, and builds high-performing teams. You lead a team of senior designers across a broad and evolving product area, helping them grow in scope, influence, and confidence. You coach not only your direct reports but also align with your management tripod peers to coach the tripods they operate within, modeling strong collaboration, strategic alignment, and outcome-driven design. You are accountable for the design quality and usability of solutions shipped by your team and bring clarity and focus through ambiguity as our organization scales. You partner deeply with Product Management and Engineering leadership to cultivate healthy tripods and ensure usability is upheld across discovery, delivery, and iteration. You support and shape how empowered product teams move from discovery to outcomes, embedding design into every part of the product development process. You operate with autonomy, hold deep domain expertise, and contribute strategic leadership across the broader design org.

Requirements

• 10–12+ years of professional experience in product design, including end-to-end delivery in SaaS.
• Strong portfolio demonstrating expertise in UX, systems thinking, and AI-powered experiences (e.g., assistants, generative input, chat flows, intelligent automation).
• Proven experience contributing to cross-functional initiatives at scale.
• Deep knowledge of design systems, usability heuristics, and rapid prototyping methods.
• Excellent communication and storytelling skills; able to align partners and inspire peers.
• Collaborative, resilient, and outcome-oriented—comfortable navigating ambiguity.
• Passion for human-centered, responsible AI design.
• Strategic, pragmatic, and collaborative — able to operate with autonomy and impact in ambiguous, evolving contexts.

Nice To Haves

• Background in SaaS, e-learning, or productivity tools.
• Experience designing for AI transparency, accessibility, and trust.
• Contributions to frameworks, internal education, or design systems.

Responsibilities

• Partner with leadership and tripods to guide responsible AI integration across experiences.
• Lead design for complex product initiatives that require clarity in ambiguous spaces.
• Contribute to shared AI frameworks, patterns, and principles that improve usability and trust.
• Ensure quality and cohesion of AI-driven user experiences across product surfaces.
• Mentor peers by modeling systems thinking, craft quality, and effective product discovery.
• Help evolve design processes, tools, and team-wide practices for AI usability.
• Contribute to the evolution of Articulate’s AI-first design strategy.
• Translate AI capabilities into clear, repeatable patterns that improve usability and trust.
• Partner with Design Systems to extend components and patterns for AI-specific use cases.
• Elevate active AI projects by raising execution standards and ensuring long-term scalability.
• Deliver high-quality flows, prototypes, and interaction logic for AI-driven experiences.
• Set the bar for quality and consistency, ensuring design outcomes are trustworthy, intuitive, and durable.
• Anticipate edge cases and ensure designs balance innovation with clarity and safety.
• Use storytelling and research insights to influence product direction.
• Participate in critique, testing, and QA to uphold design quality.
• Lead discovery for large-scale, ambiguous initiatives; frame opportunities and assumptions at the org level.
• Balance innovation and practicality, aligning product direction with customer needs and business goals.
• Serve as the design lead in your tripod, shaping scope and priorities with PM/Eng partners.
• Act as a coach to align other teams working on your product area (AI); modeling strong discovery and usability practices, surfacing risks early, and driving shared understanding across partners.
• Represent the customer voice in AI product decisions, grounding design in real needs.
• Provide feedback and mentorship to senior designers working on AI features.
• Shape the design org’s principles, rituals, and culture; lead initiatives that improve how we work.
• Share knowledge through documentation, critique, and team rituals.
• Help build AI design literacy across the org through collaboration and education.
• Represent Articulate in the broader design community, contributing thought leadership and amplifying our reputation for design excellence.

Benefits

• Bonus eligible
• Robust suite of benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Bachelor's degree
• Number of Employees: 251-500 employees