Staff Product Data Scientist

PandaDoc-posted 3 days ago
Full-time • Mid Level
501-1,000 employees
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As a Staff Data Scientist at PandaDoc, you will serve as a senior analytical leader, embedding yourself deeply in our product and business data to uncover non-obvious insights and drive actionable recommendations. A primary focus of this strategic role is to champion and drive the organizational shift toward a data-driven culture. You will own the advancement of our experimentation capabilities, train other analysts and data scientists on causal methodologies, and leverage your expertise to provide leadership with a clear, reliable understanding of true impact and causality. You will report to the Director of Product Data and act as a strategic thought partner to Product, Finance, Design, Engineering, Product Marketing, and executive leadership, ensuring alignment between data insights and critical business decisions.

  • Lead the Experimentation Roadmap: Define, champion, and execute a strategic roadmap for measuring impact across PandaDoc, focusing on high-leverage business questions related to customer workflows, churn risk, and long-term value (LTV).
  • Advanced Experiment Design: Design, implement, and rigorously analyze complex A/B tests, multivariate experiments, and adaptive experimentation methods, including the application of Bayesian experimentation, to assess the effectiveness of proposed product changes and business levers.
  • Causal Inference Beyond A/B: Apply advanced causal inference techniques (e.g., difference-in-differences, synthetic control, propensity score matching, and instrumental variables) to scenarios where randomized controlled trials (RCTs) are infeasible.
  • Deep Dive Analysis: Conduct complex, proactive, and exploratory analysis to discover latent user behavior, emerging trends, and root causes of changes in key metrics, translating these findings into actionable product and business insights.
  • Develop Measurement Frameworks: Define, instrument, and govern a unified Key Performance Indicator (KPI) framework that maps low-level product health metrics to high-level business outcomes, ensuring consistent and scalable measurement across the organization.
  • Scaling Data Science: Partner with Data Engineering to design and build scalable, self-serve experimentation tooling and reusable analytical assets and frameworks (e.g., causal machine learning models) that empower other analysts and data consumers.
  • Strategic Influence: Act as a strategic thinker by translating complex statistical findings into clear, compelling, and actionable business narratives for cross-functional partners and senior leadership (VP/C-suite), driving strategic decisions and investment priorities.
  • Mentorship and Training: Serve as a technical subject matter expert, training and mentoring junior and mid-level data scientists on best practices in statistical rigor, experimental design, and causal modeling.
  • Experience: 6+ years of professional experience in an applied data science, economics, or product analytics role, with a proven track record of leveraging experimentation and causal inference methods to drive significant business impact.
  • Education: B.A. or B.S. in Mathematics, Statistics, Economics, Computer Science, or a related quantitative discipline. A Master’s degree in a quantitative field (e.g., Statistics, Data Science, Econometrics, Operations Research) is preferred, but not required.
  • Causal Inference: Demonstrated expertise in applying a wide range of Causal Inference methods, e.g. Quasi-Experimentation, Matching Methods (PSM), Difference-in-Differences, and/or Instrumental Variables.
  • Experimentation Methodologies: Expertise in advanced statistical methodologies for A/B testing, including sample size calculations, sequential testing, dealing with interference/network effects, variance reduction techniques (e.g., CUPED), etc.
  • Deep Analytical Methods: Mastery of advanced statistical modeling, time-series analysis, and quantitative methods necessary to perform thorough exploratory data analysis, produce timely insights, and provide actionable recommendations.
  • Programming: Advanced proficiency in Python or R for statistical modeling, with experience using relevant data science packages (e.g., SciKit-Learn, numpy, pandas).
  • Data Tools: Expert-level proficiency in SQL and experience working with established data warehouses (e.g., Snowflake, Postgres).
  • Strategic Communication & Influence: Possesses exceptional communication, presentation, and data storytelling skills with a consistent record of influencing cross-functional partners and leadership at all levels, particularly in navigating and driving consensus in unstructured or ambiguous environments.
  • Change Management: Proven ability to drive organizational change management in environments where experimentation and data-driven decision-making are not yet widely adopted.
  • Thrive in ambiguity: Ability to navigate significant ambiguity, translate complex business questions into clear analytical frameworks, and manage multiple competing priorities in a fast-paced environment.
  • Data Pipelining: Experience with data transformation and workflow management tools such as dbt, Airflow, or Databricks is a strong plus.
  • Relevant Experience: Experience in a SaaS domain and a strong focus on Product Data Science are strongly preferred.
  • Our benefits include tremendous career growth opportunities, a competitive salary, health and commuter benefits, company paid life & disability, 20+ PTO days, 401K and FSA plans, and of course, a fun team of Pandas to work with!
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