About The Position

Join us in reimagining customer experience with Agentic AI. As a Staff or Principal Software Engineer, you will play a critical role in shaping Parloa’s engineering strategy and architecture while staying close to the code. This role is about building resilient, enterprise-grade systems that can scale globally and helping us set the benchmark for engineering excellence in Europe and beyond.

Requirements

  • A seasoned technical leader (typically 12–15+ years) with a track record of org-level or industry-level impact.
  • Deeply experienced in enterprise-scale systems and multi-team architecture leadership.
  • Equally comfortable flying high (strategic vision) and diving deep (technical details).
  • Thrives in ambiguous, high-stakes environments with a strong sense of urgency.
  • Embodies Parloa’s ambition: to build Europe’s leading engineering culture and a world-class AI platform.
  • Motivated by making the impossible possible and building something iconic.

Responsibilities

  • Deliver business value by writing code every day.
  • Define and drive technical strategy across multiple domains and org-wide initiatives.
  • Lead cross-team architecture and ensure solutions scale globally for enterprise adoption.
  • Balance short-term velocity with long-term resilience, making smart trade-offs on complexity, cost, and scalability.
  • Remain hands-on - whether writing foundational code, leading design reviews, or refactoring key systems.
  • Act as a force multiplier by mentoring Staff Engineers and influencing the careers of future Principal-level talent.
  • Serve as a trusted advisor to leadership, ensuring engineering capacity matches market and customer demands.
  • Set cultural standards for fearless iteration, bias for action, and pragmatic perfectionism—design for tomorrow, build for today.
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