Staff PMO Business Analyst

PlayStation Global • San Mateo, CA

118d • $178,100 - $267,100

About The Position

Join the Commercial Development team at PlayStation and help shape the future of our Direct-to-Consumer businesses - PlayStation Store and PlayStation Direct! We’re looking for a Staff Business Analyst to lead growth initiatives and deliver cutting-edge technology capabilities. This role is perfect for someone who thrives in a fast-paced digital commerce environment and is passionate about using data, automation, AI, and experimentation to drive real impact.

Requirements

• At least 12 years’ of experience in business analysis within digital commerce or related fields.
• Proven ability to lead global workshops, manage multiple projects, and deliver measurable outcomes.
• Strong expertise in data-led decision making, experimentation, and analytics.
• Experience integrating AI/ML and automation into business solutions.
• Skilled communicator who can simplify sophisticated topics for diverse audiences.
• Comfortable working across regions, time zones, and cultures, with flexibility for international travel and varied working hours.
• Resilient and adaptable in ambiguous, fast-moving environments.

Nice To Haves

• Knowledge of eCommerce, payments, finance, and supply chains.
• Familiarity with digital content management and publishing.
• Awareness of governance and ethics in AI and data practices.
• Experience working in multicultural, international environments.

Responsibilities

• Lead high-profile global projects, applying structured business analysis to deliver impactful solutions.
• Partner with product, engineering, data science, and business teams to define requirements, align outcomes, and ensure delivery.
• Apply data science, AI/ML, automation, and experimentation to drive personalization, subscription growth, and operational improvements.
• Mentor analysts, champion responsible data practices, and encourage continuous learning across teams.
• Influence senior leaders with clear, data-informed recommendations that balance short-term needs with long-term strategies.
• Promote innovation and efficiency in areas such as payments, supply chain, finance systems, and emerging digital commerce.

Benefits

• Medical, dental, vision insurance.
• Matching 401(k).
• Paid time off.
• Wellness program.
• Employee discounts for Sony products.
• Bonus package eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior