Staff Platform Engineer

OpenGov•Boston, MA

1d•Onsite

About The Position

OpenGov is a leader in AI and ERP solutions for local and state governments in the U.S., serving over 2,000 public sector organizations with products like enterprise asset management, procurement, accounting, budgeting, billing, permitting, and transparency tools. As a Staff Platform Engineer, you will be instrumental in building best-in-class multi-tenant SaaS solutions that promote efficiency, transparency, and accountability within government agencies. This role involves writing software, delivering new cloud infrastructure, and automating CI/CD processes in a fast-paced, agile environment. You will work with modern technologies such as GitHub Actions, Terraform, Kubernetes, Azure/AWS, ArgoCD, ArgoWorkflows, and Grafana. Key responsibilities include optimizing deployment processes, building and re-architecting infrastructure, fine-tuning resource utilization, and configuring comprehensive monitoring and alerting. OpenGov values self-starters who can communicate effectively and contribute to a culture of respect, dedication, and fun, aligning with a passion for good deployment design, solid cloud architecture, and clean code.

Requirements

Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
8+ years of experience in software engineering with a deep focus on cloud operations, security, and DevOps.
4+ years of running Kubernetes at scale and in production on public clouds
Proficiency in at least one modern programming language (e.g., Python, Java, Go, or Javascript).
Proven track record in designing and managing AWS infrastructure for SaaS applications.
Extensive experience with infrastructure as code tools such as Terraform or CloudFormation.
Strong knowledge of AWS services, including EC2, RDS, S3, VPC, IAM, and Lambda, among others.
Expertise in CI/CD tools like Jenkins, GitHub Actions, ArgoCD, Argo Workflows, CircleCI, or equivalent.
Advanced skills in monitoring and logging tools such as CloudWatch, Prometheus, or Grafana.
In-depth understanding of cloud security practices, including encryption, identity and access management (IAM), and network security.
Strong problem-solving skills with a proactive approach to identifying issues and delivering solutions.
Excellent communication skills with the ability to collaborate effectively across various teams.

Responsibilities

Architect, deploy, and maintain a highly available and scalable multi-tenant SaaS environment in AWS.
Implement and manage infrastructure as code using tools such as Terraform or CloudFormation.
Optimize AWS services for cost-efficiency, performance, and reliability.
Ensure high reliability and disaster recovery readiness across all AWS services.
Enforce security policies, procedures, and standards to protect sensitive data.
Implement best practices for securing AWS resources, including VPC configurations, IAM roles, security groups, and network ACLs.
Work with compliance teams to ensure adherence to regulations and industry standards such as SOC2 and StateRamp.
Design, build, and maintain robust CI/CD pipelines using tools like Jenkins, GitHub Actions, Argo CD, Argo Workflows or CircleCI.
Facilitate seamless integration and continuous deployment processes to ensure rapid and reliable delivery of new features and patches.
Set up and manage comprehensive monitoring and alerting systems using tools like CloudWatch, Prometheus, or Grafana.
Develop and implement incident response protocols; lead incident investigations and post-mortems.
Provide mentorship and training to junior engineers, fostering a culture of continuous learning and improvement.
Collaborate with cross-functional teams to define technical requirements and deliver high-quality solutions.